Crest INFINITI - Service Center

Crest INFINITI responded

Thank you for sharing your positive experience with us. We are delighted to hear that you found our team easy to work with and helpful throughout your visit. It's wonderful to know that Trevor has been providing you with thorough answers to your questions and takes the initiative to find information when needed. Your feedback about having a good experience means a great deal to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of care and dedication.

Crest INFINITI responded

Thank you for taking the time to share your experience. We are delighted to hear that our team has been straightforward to collaborate with and that we have successfully handled any concerns you have had. Your feedback means a great deal to us, and we truly appreciate your trust in our services. We look forward to continuing to provide you with excellent support whenever you need it.

Crest INFINITI responded

Thank you for sharing your positive experience with us. We are pleased to hear that you had a good experience and that our team was able to efficiently handle your vehicle service needs. It's wonderful to know that you received excellent care, including the provision of a loaner vehicle, and that everything was completed in a timely manner. Your feedback helps us continue to provide quality service to all our customers. We appreciate your trust in us and look forward to serving you again in the future.

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you received exceptional service during your visit. It is wonderful to know that our team was able to assist you with your tire issue and get you safely back on the road, even with the late hour. We truly value your feedback and are proud to have provided you with the quality service you deserved. Your experience means a great deal to us at Crest INFINITI.

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We are delighted to hear that you found your service advisor to be so helpful and courteous during your visit. It's wonderful to know that you received the kind of attentive and respectful service that makes a difference. Your feedback means a great deal to us and helps us continue providing excellent care to all our customers. We truly appreciate your business and look forward to serving you again at Crest INFINITI.

Crest INFINITI responded

Thank you for taking the time to share your experience with our service team. We're delighted to hear that you found our staff to be courteous and helpful throughout your visit. It's wonderful to know that you were kept well-informed about the timing, diagnosis, and costs of your service work, as clear communication is something we strive for with every customer. We're particularly pleased that our loaner vehicle program has been beneficial for you during extended service appointments. Your trust in choosing Crest INFINITI for all your maintenance needs means a great deal to us. We truly value customers like you who appreciate the care and attention our team provides, and we look forward to continuing to serve you in the future.

Crest INFINITI responded

Thank you for choosing Crest INFINITI for your second vehicle purchase, Sherri! We truly appreciate your loyalty and trust in our dealership. It means so much to know that you consider us your go-to choice for future purchases. We're thrilled that you found our service to be exceptional and efficient. Your satisfaction is our priority, and we're honored to have earned your continued business. We look forward to serving you again in the future.

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team was able to accommodate your oil change and tire rotation needs when you arrived that evening. It means a great deal to know that you found our staff to be welcoming from the moment you walked in and that they provided you with the reassurance you needed about handling your service requirements. We take pride in maintaining courteous and professional service standards, and your feedback confirms that our team delivered on that commitment. We appreciate your trust in Crest INFINITI and look forward to serving you again in the future.

Crest INFINITI responded

We understand your frustration with having to bring your vehicle back for service so soon after your recent visit. We know how inconvenient this must be for you. Your concerns about the charges are also important to us, and we want to make sure you feel confident about the value of our service. We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please contact Randy Nabors at Rnabors@vtaig.com so we can work together to resolve this matter. We value your feedback and want to ensure you have a positive experience with us moving forward.

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that your entire visit exceeded your expectations from beginning to end. It's fantastic to know that our team made such a positive impression during your drop-off experience. We're especially pleased that Robert provided you with the friendly service and thorough explanations you deserved. Your kind words mean so much to our team, and we truly appreciate your trust in us. We look forward to welcoming you back soon!