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Crest INFINITI - Service Center
Frisco, TX
445 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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445 Reviews of Crest INFINITI - Service Center
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June 28, 2025
I’ve always had a phenomenal experience with Crest Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! More
by BRIANTUTT22
Verified CustomerEmployees Worked With
Troy Dunn
June 28, 2025
Tony was great about keeping me informed about the status of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work w of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work with and made a task that is usually a chore much more pleasant! More
by HOLLYTX
Employees Worked With
Tony in service at Crest Infiniti
June 28, 2025
They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. taking care of. Hard to find in the car business these days! Thank you for the five star treatment. More
by steveoden3
June 26, 2025
Robert is A ROCKSTAR + helped make life better when my car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much mo car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much more. The reason I return to Infinity is the AMAZING customer service and cool people in the service department like ROBERT!! ...Maybe give that man a raise and No this is not his mother :) THANK YOU AGAIN for taking such great care of a very loyal customer. More
by Bgolden
June 25, 2025
Hi, I always got it. Good service. I appreciate that for mechanics advisor and manager. Good service. I appreciate that for mechanics advisor and manager. More
by MJKWIATKOWSKI
Employees Worked With
June 25, 2025
The service provider worked with me to find a replacement part that was not available from Infiniti. I was disappointed that the part was not available from Infiniti for a 14 year old car. But the issue is r part that was not available from Infiniti. I was disappointed that the part was not available from Infiniti for a 14 year old car. But the issue is resolved. More
by JTVSTOVER
Employees Worked With
Moler
June 25, 2025
ROBERT MOHLER AS AN AMAZING HELP WHEN IT CAME TO GETTING MY CAR SERVICED AND REPAIRED. HE WAS ALWAYS IN CONTACT WITH ME AND MY WARRANTY GROUP TO ACHIEVE THE QUICKEST REPAIR. MY CAR SERVICED AND REPAIRED. HE WAS ALWAYS IN CONTACT WITH ME AND MY WARRANTY GROUP TO ACHIEVE THE QUICKEST REPAIR. More
by philipornelas
Employees Worked With
ROBERT MOHLER
June 23, 2025
Brought my car in because my battery kept dying so I explained it all to my service tech. He got right on it and corrected the issue right away! explained it all to my service tech. He got right on it and corrected the issue right away! More
by LPLOU456
Employees Worked With
Troy Dunn
