Back

Crest INFINITI - Service Center

Frisco, TX

4.8
307 Reviews
Today: 7:00 AM - 7:00 PM Open Now
View All Hours

307 Reviews of Crest INFINITI - Service Center

Sort by
February 26, 2024

Purchased a 2023 QX60 sensory edition in December and it has been back to the shop three times for issues related to Apple Car play connection and system feature that seem to go out periodically. Surprised More

by ehodnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Stiles
Mar 04, 2024 -

Crest INFINITI responded

Thank you for sharing your experience with us. We're sorry to hear about the challenges you've faced. We appreciate your feedback on the Apple Car Play connection and system features, and we'll be sure to pass this along to our team for further review.

Mar 05, 2024 -

ehodnicki responded

Don’t just pass along. Find a solution. Cars is coming back for its fourth service in three months and still have the same issues.

December 06, 2023

thanks to the team and I appreciate Troy's attentiveness to the service I needed More

by rtwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
September 21, 2023

Great service, nice waiting lounge, thanks for making available coffee and water while I waited. More

by papayaw_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 22, 2023 -

Crest INFINITI responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 20, 2023

Jarryd Roberts took care of my XC40 very well! Delivery was timely with minimum wait time More

by Johnd
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Sep 22, 2023 -

Crest INFINITI responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 20, 2023

Jarryd responded promptly and service was completed the same day. I was very pleased with the service! More

by sarah nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 22, 2023 -

Crest INFINITI responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again next time!

September 12, 2023

I had my Volve XC 90 in for service recently and Jarryd Roberts, my Service Advisor was exceptional. He made sure I received a loaner car, explained the issue and how they planned to resolve it and he kep More

by jillsingletary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Sep 12, 2023 -

Crest INFINITI responded

Thank you so much for your positive review! We appreciate you taking the time to leave us a review, and we are looking forward to seeing you again in the future!

July 18, 2023

Exceptional service by Jarryd. Extremely satisfied with the experience of getting my vehicle serviced. Everything was clearly explained and communicated to me. More

by platt928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts-Poulin
Jul 21, 2023 -

Crest INFINITI responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 18, 2023

Every time I come in for service, which is not often. I get the Royal treatment. Love the team work there too. More

by lyni5601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Jul 21, 2023 -

Crest INFINITI responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 16, 2023

Facility was very clean. The advisor was knowledgeable and very efficient. Work completed in time More

by chadadora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts-poulin
Jul 21, 2023 -

Crest INFINITI responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

July 16, 2023

Service Dept is great. My service Advisor, Jarryd did an excellent job explaining everything and making sure all my questions were answered. He is excellent ! I am a very More

by MsPape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Jul 21, 2023 -

Crest INFINITI responded

Thank you so much for your positive review! We appreciate your review, and want to thank you for taking the time to write it! We are looking forward to seeing you again next time!

...
18
...