Crest INFINITI - Service Center
Frisco, TX
333 Reviews of Crest INFINITI - Service Center
Friendly and helpful. Got me in with no appointment! It took a while but no complaints given I did it on whim. Got me in with no appointment! It took a while but no complaints given I did it on whim. More
Man, I can't ever say enough. Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've worked with are awesome; Tony helped me out with my 2023 QX80. Had me in and out. Always recommend buying and servicing with Mike brosin and the team at crest. More
The service done was fine and handled the issues presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed up but "oops we don't have a loner for you". "I'll call you later today or in the morning when I get one lined up" - no call. I rescheduled and dropped the car at 10 AM on Feb 3rd. Simple service: ZAKTEK, oil change and door lock repair. Inspection added engine filter changes. Next day I hadn't heard anything but at about 1PM the on-line tracker said service was done & on to "final touches". At 3PM I called to check on the car (trying to avoid driving up in rush hour traffic). Reception couldn't get hold of ANYONE in service! I had to leave a message. Got a call about 4. The check out procedure was fine. More
Crest is simply the best dealership with great service, see Troy Dunn for outstanding service. see Troy Dunn for outstanding service. More