Crest INFINITI - Service Center
Frisco, TX
333 Reviews of Crest INFINITI - Service Center
This review is getting 5 stars because of Service Director Randy Nabors. Was having a terrible experience with Crest Infinity until he got involved. Made a bad situation 100% better and even reached Director Randy Nabors. Was having a terrible experience with Crest Infinity until he got involved. Made a bad situation 100% better and even reached out to me directly to get it resolved. Now I will more than likely choose Crest again. Before Randy got involved no way. More
Had A great experience with the service advisor. Everything was ready for me when I dropped the car off, he had the loaner ready and I was in and out in less than 20 minutes. My car was repaired by Everything was ready for me when I dropped the car off, he had the loaner ready and I was in and out in less than 20 minutes. My car was repaired by the next day. When I picked it up it was clean and any questions I had were answered. I will certainly be returning for my next service and probably to purchase my next vehicle. More
Blake is my service advisor and by far the best service advisor I have had at Crest Infiniti. Dustin and his staff are always so helpful. Blake and Dustin are so very helpful. They make my experience a advisor I have had at Crest Infiniti. Dustin and his staff are always so helpful. Blake and Dustin are so very helpful. They make my experience at Crest top notch. A big thank you to them and their co workers for always making my experience at Crest a good one. More
The Service Team at Crest Infiniti is great. Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commen Randy, Trevor, and the rest of the team, even the cashier and loan car teams are great. Always friendly and helpful and have a smile hilarious commentary. I appreciate them keeping me in the loop on my vehicle(s) and being transparent with service and pricing. Richie and Tux are great as well. More
Blake provided excellent service today from greeting me promptly to being there to answer any questions when I was ready to pay out at the cashier. He and his team had some suggested additional services th promptly to being there to answer any questions when I was ready to pay out at the cashier. He and his team had some suggested additional services that I reviewed and decided not to have those done on this visit. Overall a good service experience! More
Blake is completely on point! ! Friendly and courteous. Immediately greeted me with a smile and accommodated me to your Chef quality cafe. Delicious, btw! I was there to complete m ! Friendly and courteous. Immediately greeted me with a smile and accommodated me to your Chef quality cafe. Delicious, btw! I was there to complete my emissions testing for registration of my Porsche 911. I had great experience visiting! 😊 More
Tony was great! He helped me from start to finish and made sure I was well taken care of. He gave me options and spent the time to explain. The customer service alon He helped me from start to finish and made sure I was well taken care of. He gave me options and spent the time to explain. The customer service alone makes me choose the dealership everytime for all my car needs More
Everyone had a genuine commitment to be helpfully and kind and resolve any issues. Loving it as a new Infinity owner!!! kind and resolve any issues. Loving it as a new Infinity owner!!! More