Crest INFINITI - Service Center

From the moment I entered the Service area -- first class service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang arou service! The customer experience was top notch. My issue wasn't a serious one, but the team treated it like it was the only one. I opted to hang around and wait, and the staff seemed to enjoy going out of their way to make sure all was good with me. They even arranged for me to use a small office so I could take a business conference call. Excellent service!! More

Randy greeted me immediately when I exited my vehicle. He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me an He was very nice and assured me that I would be able to get a loaner vehicle and that I would be in good hands with Tony. Tony politely greeted me and we went over the service needs of my vehicle. He then took me to Dustin. Dustin personally retrieved a wonderful vehicle for me and verified the cleanliness of the vehicle. The process was easy and the service was impeccable. When I picked up my vehicle, Tony was there to make sure everything was taken care of properly. The service department does a good job. More

Every time I take my car in for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. I’m greeted promptly and the staff is polite and professional. I recommend Crest to anyone with an Infiniti for service. More

I've taken my vehicle twice to the Service department at this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. this dealership and have experienced reliable, fast, friendly, and efficient service on both occasions. More

I was there to get a leak checked and was given 8k quote to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair do to get transfer case replaced and had to try multiple times to reach to advisors to get details. The leak started right after when I got my repair done for radiator fan and inspection done during that did not mention anythin about the leak. I got the repair done in another shop, just the axle seal replaced which is way less expensive with 3 year 3600 mile warranty. More

They got my car cleaned up and ready to go, all while I got to enjoy a loan car. got to enjoy a loan car. More

Very impressive service from A to Z. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. Both of the valet drivers were kind, upbeat and helpful. Justin is extremely responsive and very helpful. More

My service experience was okay, choice of services was somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noti somewhat confusing but I was usually able to contact a person to help me. I spent approximately $6,000 which included a set of tires and my son noticed when I was home they didn’t install the covers on the tire stems. Seems that should be the least they could do. Also didn’t replace some fasteners from other work done. More