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Crest INFINITI - Service Center
Frisco, TX
441 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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441 Reviews of Crest INFINITI - Service Center
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July 02, 2025
I'm always treated well when I reach out to Crest Infiniti Service Dept. Robert M is my service advisor and he has always been fair and honest with me. Infiniti Service Dept. Robert M is my service advisor and he has always been fair and honest with me. More
by NATALIE-DICKINSON
Verified CustomerEmployees Worked With
Robert Moler
July 01, 2025
Excellent service, knowledgeable and courteous team. Robert was very professional and thorough explaining the service. Great experience. I definitely recommend Crest Infiniti. Robert was very professional and thorough explaining the service. Great experience. I definitely recommend Crest Infiniti. More
by gonzalez6w6
Employees Worked With
Robert Moler
July 01, 2025
The Service team is professional and courteous! Dustin and Bryan Bannister were great to work with. Very accommodating. Love the loaner car option provided by Crest. Very important when extensi Dustin and Bryan Bannister were great to work with. Very accommodating. Love the loaner car option provided by Crest. Very important when extensive service is required. More
by LINDA.PREMIERREALTY
Employees Worked With
Dustin, Bryan Bannister
June 30, 2025
Staff is always pleasant and helpful. They make sure to explain to each service to me. They make sure to explain to each service to me. More
by MJCPOLANCO
Employees Worked With
June 29, 2025
Valet service to pickup my vehicle was timely and I was kept informed about my pickup and delivery. kept informed about my pickup and delivery. More
by ODONNELLDD
June 28, 2025
I’ve always had a phenomenal experience with Crest Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! Infiniti. Troy Dunn and his team are thorough, quick and have great communication. Highly recommend! More
by BRIANTUTT22
Employees Worked With
Troy Dunn
June 28, 2025
Tony was great about keeping me informed about the status of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work w of my repair and talking through the proposed work! He was friendly and let me know quickly when my car would be ready. He was a pleasure to work with and made a task that is usually a chore much more pleasant! More
by HOLLYTX
Employees Worked With
Tony in service at Crest Infiniti
June 28, 2025
They went above and beyond and making sure that we were taking care of. Hard to find in the car business these days! Thank you for the five star treatment. taking care of. Hard to find in the car business these days! Thank you for the five star treatment. More
by steveoden3
June 26, 2025
Robert is A ROCKSTAR + helped make life better when my car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much mo car went NO AC in 100 degree temps IN TEXAS!!! He's professional, funny, efficient, patient with old ladies who can't work there CarPlay and much more. The reason I return to Infinity is the AMAZING customer service and cool people in the service department like ROBERT!! ...Maybe give that man a raise and No this is not his mother :) THANK YOU AGAIN for taking such great care of a very loyal customer. More
by Bgolden
