Crest INFINITI - Service Center
Frisco, TX
408 Reviews of Crest INFINITI - Service Center
I am happy with the advisor that we worked with on this single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to be on the same page and our car buying experience last September was horrible. More
Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. More
I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car gu My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car guy so I know exactly what he is talking about. For me is very important my car is treated the right way. In my years of experience dealing with car repairs at dealer’s repair shops I have found tools left in my car’s engine bay and forgotten parts or bolts uninstalled by inexperienced technicians. But not here at crest. I am pleased with the team work and the excellence they provide to the customers everyday. I don’t want to forget to mention I really like the way they meet and greet you when you go inside the service area to leave the car. The valet is very courteous and while one of them is talking to you to direct you to the right place, another one is putting plastic covers on your car’s carpet floors and seat to get it ready. I can really see team work and that they really care. Thank you. More
John Dagnan has been great help with the new car. Making everything smooth and seamless. Making everything smooth and seamless. More
The service department is quick to respond to my inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers More
Always top notch customer service. Service department always greets me and makes it very easy to get my car repairs done. Service department always greets me and makes it very easy to get my car repairs done. More
Had an exceptional overall experience. David Clinton was on top of things and took care of everything that was needed to be done. David Clinton was on top of things and took care of everything that was needed to be done. More
Tony is the best. Helped me work with Randy to seek support for a repair I had done a year ago that was a week to 10 days out of warranty. Tony and team went ABOVE A Helped me work with Randy to seek support for a repair I had done a year ago that was a week to 10 days out of warranty. Tony and team went ABOVE AND BEYOND for me and I am extremely satisfied! THANK YOU! More