Back

Crest INFINITI - Service Center

Frisco, TX

4.8
408 Reviews

408 Reviews of Crest INFINITI - Service Center

Sort by
June 10, 2025

I am happy with the advisor that we worked with on this single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to More

by PCowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name of our rep
June 08, 2025

Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. More

by ANA16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car gu More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
June 06, 2025

Tony my advisor was awesome. Thank you for all your help! It was greatly appreciated. More

by KLT1333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
June 06, 2025

John Dagnan has been great help with the new car. Making everything smooth and seamless. More

by debbiedepreste
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

The service department is quick to respond to my inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers More

by JANETEVANS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Always top notch customer service. Service department always greets me and makes it very easy to get my car repairs done. More

by RS.SMITH.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Had an exceptional overall experience. David Clinton was on top of things and took care of everything that was needed to be done. More

by ashok.lc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Folks did a good job and car was delivered on time and clean. Very satisfied. More

by EXORARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick pham
June 04, 2025

Tony is the best. Helped me work with Randy to seek support for a repair I had done a year ago that was a week to 10 days out of warranty. Tony and team went ABOVE A More

by WHICKOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Randy
1
...