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Crest INFINITI

Frisco, TX

4.8
1,464 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,464 reviews

May 31, 2025

al. conkleton was great! Excellent customer service. I came in about 1 month and wasn’t ready to buy and saved his information and when I was ready a mont More

by DAVINAHARRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Al. It’s fantastic that you felt supported throughout your buying journey, and we are delighted that you chose to return to us for your QX80. Enjoy your new vehicle!

May 31, 2025

Troy is awesome as an advisor. I will definitely go back to him. Very pleasant to work with More

by TJSTUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DavidClinton Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Troy and found him to be a pleasant advisor to work with. Your satisfaction is our priority, and we look forward to welcoming you back in the future!

May 31, 2025

Excellent. Convenient. Easy. Helpful. Professional. Clean. Responsive. Courteous. Delivered. Quick. Accommodating. Kind. Honest. Great. Good More

by RYAN@RDMOORMANINC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Crest INFINITI responded

Thank you, Ryan, for your wonderful feedback! We are thrilled to hear that you had such a positive experience with us. Our team strives to provide excellent service, and it’s rewarding to know that our efforts have made an impact. We appreciate your support and look forward to serving you again in the future!

May 31, 2025

Paul was very nice, he helped us getting a great qx60. Got everything done quickly. Highly recomended!!! More

by my.nguyen241291
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that Paul provided you with exceptional service and helped you find a great QX60. Our team strives to make the process as smooth and efficient as possible, and we appreciate your recommendation. Enjoy your new vehicle!

May 30, 2025

I will only buy a car through Crest Infiniti and Richie N and have the last 10 years! More

by JCHREITZBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past decade and are thrilled to hear that Richie has provided you with exceptional service throughout your car-buying experiences. Our team is dedicated to ensuring that our customers receive the best possible support, and it's gratifying to know that we've met your expectations. We look forward to assisting you with your future automotive needs!

May 30, 2025

The Infiniti Crest leadership service department is consistently doing an excellent job. Troy Dunn is a professional in the service advisor role. More

by j.carrasquillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn, Mari
Jun 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive excellent service from our leadership in the service department. Troy is indeed a valued member of our team, and we appreciate your recognition of his professionalism. We look forward to continuing to provide you with outstanding service in the future!

May 30, 2025

Good, clean and very accommodating. Very friendly, easy to get to from freeway. The manager was very helpful and understanding. More

by bnana1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert not sure of last name works in service department
Jun 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We are thrilled to hear that you found our facility clean and accommodating. Our team strives to provide friendly and helpful service, and it's great to know that we succeeded in making your experience a positive one. We look forward to welcoming you back in the future!

May 30, 2025

I am 100% satisfied with the service provided at Crest Infinity. My car is really good taken care, plus they make me feel welcome and special. They listen to what I think my car has and they go above and More

by Oscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Jun 10, 2025 -

Crest INFINITI responded

Thank you, Oscar, for sharing your wonderful experience with us. We are delighted to hear that you are 100% satisfied with the service provided and that our team has made you feel welcomed and valued. Our commitment to listening to your concerns and going above and beyond in our care for your vehicle is something we take pride in. We appreciate your trust in us and are glad to know that our parts department has been helpful as well. Thank you for your kind words, and we look forward to serving you again in the future!

May 29, 2025

We dropped the car off on a Monday AM and was told it would take a day & a half. My daughter was leaving Tuesday night. We called for updates but only got it’s in the works. When I called the main # I More

by MKATREEDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Jun 06, 2025 -

Crest INFINITI responded

Thank you for sharing your experience with us. We genuinely appreciate your feedback, as it helps us understand areas where we can improve our service. We strive to provide timely updates and thorough assessments, and we regret that your recent visit did not meet your expectations. We understand how important it is to have your vehicle serviced efficiently, especially when there are time constraints involved. It's also concerning to hear about the tire assessment, and we value your decision to seek a second opinion. Our goal is to ensure every customer feels confident in the services we provide. We would welcome the opportunity to discuss your experience further and address any lingering concerns. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can assist you directly. Thank you for being a valued member of the Crest family. We hope to regain your trust in the future.

May 28, 2025

Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you More

by Kiran M
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Crest INFINITI responded

Thank you for the kind words! We're glad Al made your car buying experience smooth and enjoyable with his patience and great sense of humor. We appreciate your support!