
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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al. conkleton was great! Excellent customer service. I came in about 1 month and wasn’t ready to buy and saved his information and when I was ready a mont conkleton was great! Excellent customer service. I came in about 1 month and wasn’t ready to buy and saved his information and when I was ready a month later I came to look for him and was so excited to buy my QX80. More
Troy is awesome as an advisor. I will definitely go back to him. Very pleasant to work with I will definitely go back to him. Very pleasant to work with More
Excellent. Convenient. Easy. Helpful. Professional. Clean. Responsive. Courteous. Delivered. Quick. Accommodating. Kind. Honest. Great. Good Convenient. Easy. Helpful. Professional. Clean. Responsive. Courteous. Delivered. Quick. Accommodating. Kind. Honest. Great. Good More
Paul was very nice, he helped us getting a great qx60. Got everything done quickly. Highly recomended!!! Got everything done quickly. Highly recomended!!! More
I will only buy a car through Crest Infiniti and Richie N and have the last 10 years! and have the last 10 years! More
The Infiniti Crest leadership service department is consistently doing an excellent job. Troy Dunn is a professional in the service advisor role. consistently doing an excellent job. Troy Dunn is a professional in the service advisor role. More
Good, clean and very accommodating. Very friendly, easy to get to from freeway. The manager was very helpful and understanding. Very friendly, easy to get to from freeway. The manager was very helpful and understanding. More
I am 100% satisfied with the service provided at Crest Infinity. My car is really good taken care, plus they make me feel welcome and special. They listen to what I think my car has and they go above and Infinity. My car is really good taken care, plus they make me feel welcome and special. They listen to what I think my car has and they go above and beyond to check everything and then more. I feel I can trust them my car. Even their parts department is very helpful when I need tiny clips and covers, They always deliver very good service and the help I need. Thank you. More
We dropped the car off on a Monday AM and was told it would take a day & a half. My daughter was leaving Tuesday night. We called for updates but only got it’s in the works. When I called the main # I would take a day & a half. My daughter was leaving Tuesday night. We called for updates but only got it’s in the works. When I called the main # I was told work had not started yet. We were also told we needed a new tire as the nail was in the side wall of tire. Since they hadn’t started on the car we picked it up. Also, nail nowhere near sidewall. We took the car to a different service place where my daughter lives. Easy, inexpensive patch all that is needed on the tire. The steering issues seemed to have resolved. We most likely won’t be bringing the car for service at Crest again. So disappointed. I’m hesitant to bring my other Infiniti back to Crest after this experience. We’ve never had issues like this. Normally, we get great service at Crest. We are an Infiniti family & we have purchased numerous vehicles from Crest. This is a first for us but so disappointed in this service visit. More

Car buying has been so smooth and quick! Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you Thanks to Al who so patiently explained all the features and told me about all the options available in my budget. His casual humor is just what you need to make the wait at the dealership pleasant! More