
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Absolutely a first class buying experience! The entire process was pleasurable and everyone at the dealership was fantastic to deal with. The entire process, from initial presentation to final delivery, process was pleasurable and everyone at the dealership was fantastic to deal with. The entire process, from initial presentation to final delivery, was handled in a professional, respectful and patient manner (it was actually a fun experience!) Heck, as part of the delivery of our new vehicle, we were given one-on-one attention to review every aspect of the vehicle (an entire 1.5 hours getting my wife and I acclimated with the new car and getting everything set up, i.e., navigation, blue tooth, seat memory settings, etc.) The delivery process (probably better described as a first class presentation, white glove, concierge type service) of our new vehicle was conducted in an air-conditioned dedicated room that allowed my wife and I to learn all the gadgets on our new vehicle! Our Sales Consultant, Tux Browning, is a sensational representative for Crest! My wife and I couldn't have been more pleased with our experience (start to finish) and wouldn't hesitate to refer our friends and family to Tux and the entire Crest Infiniti team .... Top notch, all the way around! More
The entire team was very friendly and courteous. Jeff "Tux" Browning, our salesman was fantastic. He answered every question we had with incredible patience, even the questions that I managed to ask two "Tux" Browning, our salesman was fantastic. He answered every question we had with incredible patience, even the questions that I managed to ask two or three times =) I just purchased my second vehicle from Crest Infiniti and used their service department for the last three years. Every time I've worked with one of their employees, I've felt that they really care about my satisfaction. More
This is the second car we've bought from Crest Infiniti. They have a seamless sales process that is very comfortable and efficient. I was so pleased that I didn't have to wait for a team member at any time They have a seamless sales process that is very comfortable and efficient. I was so pleased that I didn't have to wait for a team member at any time during the process. We received very attentive service. All of my questions were answered and I was always at ease with the answers. I felt that the sales team handled all of the information regarding the car and its purchase with integrity. I was also treated with respect and courtesy at all times. More
Jeff made the purchase of our new Infiniti a very pleasant experience. He was very knowledgable about all aspects of the vehicle. No high pressure at all. He listened to what we were looking for an pleasant experience. He was very knowledgable about all aspects of the vehicle. No high pressure at all. He listened to what we were looking for and filled the bill perfectly. The closing or signing of all the paperwork went very quickly and smoothly. The explaniation of all the car features and details was good. This has been the best new car experience we have had and I have been buying new cars since 1968. More
We went to Crest Infiniti to test drive their SUV in order to upgrade from our Chevy Tahoe. We were greeted by Jeff, who was extremely nice and proceeded to ask questions to determine if they had a veh order to upgrade from our Chevy Tahoe. We were greeted by Jeff, who was extremely nice and proceeded to ask questions to determine if they had a vehicle that best suited our needs. On the way to his desk many people spoke, smiled and made it a very comfortable place to be. Jeff spoke with us about the Infinitis then we began our test drives. We did indeed select a new QX56. We drove the vehicle home that night. Since our purchase we have returned to Crest for general maintenance and have been just as pleased with the service department. When Jeff has seen that we were bringing our vehicle in to the service department, he has made time to come chat with us and see how our family is doing. We would definately recommend Crest Infiniti to friends and family. We would call to see that Jeff was available because we have no doubts that he would take good care of them, and do anything possible to make the purchase process a smooth one. More
We were greeted promptly when we arrived and directed to Caleb as our Sales Consultant. Caleb took time to determine what we were looking for from a model and equipment perspective and was able to find the Caleb as our Sales Consultant. Caleb took time to determine what we were looking for from a model and equipment perspective and was able to find the right vehicle in the right color for us. Once we made the purchase decision all finance options were presented clearly to allow us to pick the plan that was most favorable. Everyone of the employees we met was personable, relaxed and focused on us. We were especially pleased to be able to drive away in our new car that evening. More
From the time we walked in Caleb was there to help us out in any way he could. We new that we were in the market for a vehicle, he showed us several models that fit the description of what we needed. We we in any way he could. We new that we were in the market for a vehicle, he showed us several models that fit the description of what we needed. We went on a test drive where Caleb showed us the great features of the car and answered all of our questions, he was extremely knowledgeable about the specifics of the vehicle. Once we decided to purchase the vehicle the finance team was extremely pleasant and explained all of the detail of the contract in a good amount of detail so that we could make informed decisions about any extras that we wanted to purchase. There was no feeling of being rushed through, we were treated as though the only reason that they were there was for us. We had a very good experience at Crest Infiniti and would recommend it to anyone. The next time we need a new car we will definitely go there again!! More
Our experience with Crest and in particular Jeffery Browning, Jody Brosin and Fielding was very informative as well as pleasant. "Tux" was very knowledgeable about the EX35 and answered all questions Browning, Jody Brosin and Fielding was very informative as well as pleasant. "Tux" was very knowledgeable about the EX35 and answered all questions we could possibly think of. The showroom was warm and inviting and all sales personnel were very friendly. Crest Infiniti will be our first choice for future car purchases. More
Jeff is highly enthusiastic and knowledgeable about Infiniti, their products and services, and himself. He actively listened to what we were looking for and quickly understood that the G37 was for me Infiniti, their products and services, and himself. He actively listened to what we were looking for and quickly understood that the G37 was for me and not my husband. Jeff captured my imagination at how much fun it would be to own and drive the G37. He fully explained all the features of the car and took us for an exhilarating test drive! This experience was so strong, that the other competitors were literally, ‘left in the dust’. Jeff introduced us to the sales management and service teams and made us feel like VIPs. The transaction was completed swiftly and with the greatest courtesy. Jeff will definitely get my repeat business. THANK YOU! More
In the very beginning Cedric said that he wanted to make the entire process very easy for me. Cedric certainly lived up to his promise. The entire process consisted of six e-mail conversations and one pre the entire process very easy for me. Cedric certainly lived up to his promise. The entire process consisted of six e-mail conversations and one pre-visit to the dealership. Then of course the trip to the dealership to sign papers and pick up the car. I even commented to Cedric that I was not accustomed to this type of treatment and was still waiting for "the big surprise". Well that surprise never happened. I am extremely pleased with my experience at Crest Infiniti. You are actually treated like a customer, and not as if you were prey, like so many other dealerships seem to treat potential buyers today. More