Crest INFINITI

We originally had our mind set on a Audi, but decided to give the Infiniti a try. We were overwhelmed with the overall experience after being so underwhelmed at the Audi Dealer. Their pricing was very fai give the Infiniti a try. We were overwhelmed with the overall experience after being so underwhelmed at the Audi Dealer. Their pricing was very fair and everyone went above and beyond. The finance department was a pleasure to work with as well. I am confident that Crest will back up the purchase which is why we left the Audi Dealership. Now that we have the EX35 we couldnt be any happier. More

We were looking for a new car. We had a Cadillac 2006 DTS and wanted to look at the new Cadillac DTS and a new Infiniti. Crest Cadillac people were very nice, we first looked at the Cadillac and then walked and wanted to look at the new Cadillac DTS and a new Infiniti. Crest Cadillac people were very nice, we first looked at the Cadillac and then walked over to Crest Infiniti where we were very lucky in getting Jeff to help us. Nothing against Jeff, but more likely all of there personal would have been great. Anyway we do concern ourselves lucky to have Jeff to work with. He was very professional and we think gave us a good deal on a new Infiniti and showed us all the bells and whistles about the car. After our decision to do business with Crest he introduced us to the other people at the dealer in charge of service and so on. I am sorry, but I do remember their names,we have their business cards in the car. Overall we were treated very well and beleive we received a good deal and we are very please with our Infiniti and Crest Infiniti and Jeff Browning Thanks Don & Peggy Gann More

I had a the best experience at Crest and it is strictly because of our salesman---TUX. He not only sold the car, but he sold customer satisfaction. I bought a G37 sedan. I original wanted this car, but I w because of our salesman---TUX. He not only sold the car, but he sold customer satisfaction. I bought a G37 sedan. I original wanted this car, but I was keeping my options open. The first night I visited Crest we were in "ahh" as to how we were treated. We took a vehicle home to test drive that night and the next day......we visited a couple of other dealerships to see if anyone could beat Crest's customer service. I actually drove up in the G37 and asked each sales person to tell me why I should buy their car and not the G37.....each of the salesmen were obviously uncomfortable with the situation....now I know why......they knew they couldn't "hold a candle" to your dealership!!! One salesman actually said "well our customer service is better than theirs". I asked him to explain what they offered.......I laughed after he detailed what they offer to customers!! I began to tell the salesman how they could improve their customer service. I explained to him my entire experience at Crest. I also want to explain it to everyone that reads this......so here it goes---Again...from the time we walked in to the end of the sale was the best experience and I give the credit......all of the credit to Tux!!!! He is first class and treats his customers that way. He was very up front, direct and never pressured us at all. That meant alot to us....especially after we visited the other dealerships. Tux topk extra time to explain every detail of the car- all the way from the safety features to the fun features. I have never had a saleman be so detailed. Another thing that was very impressive was that Tux addresses me instead of my husband, since I was the one shopping. Over the years of buying cars.....no other salesman has ever done that.....even when my husband would say to speak to me instead of him. Tux also made the experience very personal. He wrote down everything we said and the next day remembered everything about us.....even our twin's names. After visiting the other dealerships.....my decision was made and hands down.....I bought at Crest. Yes....I love the car, but Tux is truly the reason we bought the car. He knows how to provide the type of service anyone would recommend and that means the most to us!! When I bought the car, Tux went a step further.....he came to my work to pick it up to have it detailed and then delivered it to me in a Tux--hence the name. He also took pictures of my entire family with the car!!! He is awesome and we recommend him for the salesman of the year award. Please recogonize him as the true jewel that he is. So, if anyone is interested in buying a car....no matter what car you are thinking about....I challenge you to visit Crest and experience the "Tux Treatment". We have had the car for 2 weeks and he is still checking in with us to make sure everthing is going well.....and even ask about our twins...by name!! I know I have already said it, but this was an exceptional experience because of Tux and his customer service skills. So, if you are in the market for a car---go buy and visit Tux....you will get the "Tux Treatment" and a great car!! Thank You Tux and Crest!!! K.O. More

From the minute I walked into the showroom floor to the minute I drove off the lot with my new Infiniti G37 Coupe, I was treated like a king. Everyone was so knowledgeable and driven to make me feel great minute I drove off the lot with my new Infiniti G37 Coupe, I was treated like a king. Everyone was so knowledgeable and driven to make me feel great about my purchase. Go to Crest!! Go be thrilled!! You will NOT be disappointed. "The Extra Mile" should be Jeff Browning's middle name! More

Jeff is highly enthusiastic and knowledgeable about Infiniti, their products and services, and himself. He actively listened to what we were looking for and quickly understood that the G37 was for me Infiniti, their products and services, and himself. He actively listened to what we were looking for and quickly understood that the G37 was for me and not my husband. Jeff captured my imagination at how much fun it would be to own and drive the G37. He fully explained all the features of the car and took us for an exhilarating test drive! This experience was so strong, that the other competitors were literally, ‘left in the dust’. Jeff introduced us to the sales management and service teams and made us feel like VIPs. The transaction was completed swiftly and with the greatest courtesy. Jeff will definitely get my repeat business. THANK YOU! More

Visited dealership last Saturday. Met with Tim first and Visited dealership last Saturday. Met with Tim first and told him what I was looking for. Nothing in stock, but something coming in within a week. To Visited dealership last Saturday. Met with Tim first and told him what I was looking for. Nothing in stock, but something coming in within a week. Told him I needed to work on my wife a little more before I signed anything. We agreed on which vehicle we would work on ($45,500 list price). Sheet comes back with a $48,600 version with price way too high. Decide I will leave then. Of course, he would like to talk with his Sales Manager first. Duncan comes over to office, introduces himself, and asks where we need to be. Terms are made clear - under $600 a month for 60 months. He comes back 10 minutes later and says "No problem, we can do it for $598 a month." I ask about terms , and of course he is giving me 72 months. Leaves, comes back 10 minutes later and says "we can get it to $629 a month for 60 months". I figure it's legit, tell him I will talk to my wife again, and I will call Tim on Monday. Call Tim on Monday, and am told they have sold the car already. They have another one coming in in a different color, would I be interested. Initially, no I am not, but think about it and call Tim back and ask for a breakdown of the financial deal. Get a response of $639.84 a month for 63 months. Doesn't seem like alot until you do the math and realize that there is an addition $2500+ in total payments. When I ask the increase, I am told that this vehicle is $500 more and they have to have it delivered. The destination charge of over $800 is still kept in the price. Breakdown also showed trade value well below researched values. Have requested a call from the General Manager, but have not received on yet (24 hours later). Would strongly suggest going elsewhere, as I have never had this type of issue with any Ford dealers (6 different dealers in 6 different cities). More

Here is a list of issues with this crappy dealer: 1) Here is a list of issues with this crappy dealer: 1) They will throw in a BS charge when you purchase your car 2) Got smudges on my headliner at Here is a list of issues with this crappy dealer: 1) They will throw in a BS charge when you purchase your car 2) Got smudges on my headliner at delivery 3) Had to come back over 3 times to clean headliner (still looked like crap) 4) Got paint overspray from trying to fix smudges on headlier on passenger headrest, armrest, grab handle and rear of passenger seat. 5) Took car for service and issue wasn't even fixed! (They had my car for over 5 days) 6) Customer service sucks. Right when you pull up, the porters look like you then continue their business. Service advisors act like you are bothering them! I took it to sewell and they did the following: 1) Immediately greeted me 2) Had my car for 1 day 3) Fixed my issue 4) Called me up a few days later to ask how my service went!!!! More

I came in here to buy a car and was treated like dirt. All the salesman were standing around and no one would help me. When it was time to look at a car they showed me all the junk cars and insinuated tha All the salesman were standing around and no one would help me. When it was time to look at a car they showed me all the junk cars and insinuated that I couldn't afford a new car and my credit was not good enough and I should not try to negotiated for a better rate. These guys are terrible and I would never buy from them. Avoid this dealership. More

This is the worst dealership ever. Not only were they ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came ignorant and incompetent, they were rude and condescending while trying to negotiate a deal. I would not recommend this dealership to anyone. I came in and asked about a particular car. They told me 30k. I asked "really?" And then he said he couldn't go lower. Then I showed them the online ad which was at 26.9K. Then he felt like he got caught red handed and went to get another salesman. And when I complained about a couple of dents in the car and asked them to take a few dollars off, they just scoffed. Rude and incompetent! Complete jerks! More

My E46 BMW M3 was totaled while parked and unoccupied. I was very sad to see it go, but that put me in the market for a new vehicle. I saw some negative reviews for Crest on the internet, but I decided t was very sad to see it go, but that put me in the market for a new vehicle. I saw some negative reviews for Crest on the internet, but I decided to check them out anyway and I'm glad I did. Don't always believe everything you read online, verify it for yourself. I had a great sales experience, Caleb was knowledgeable about the vehicle and answered almost all my questions. The one or two times I asked something he didn't know, instead of making up some BS he researched it for me to get the right answer. The sales process was pleasant without the typical high-pressure nonsense or sleazy tactics, but car dealers are car dealers... I spent a half our or so doing the back-and-forth game with the sales manager to get a final price, but I never felt like I was being pressured into a deal I didn't want or lied to in any way. Just do your research beforehand, start low, and give a little when they give a little and you should be able to arrive at good price - Crest will definitely 'deal'. More