Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,462 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
June 10, 2025
I am happy with the advisor that we worked with on this single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to single service appointment but overall, I would not recommend this dealership to someone buying a vehicle. The sales and service teams do not seem to be on the same page and our car buying experience last September was horrible. More
by PCowden
Verified CustomerEmployees Worked With
Do not remember the name of our rep
June 08, 2025
Newly purchased QX60 kept loosing tire pressure in one of the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. the rear tires. Quickly diagnosed the issue and fixed it! Couldn’t ask for anything more. In addition, staff was friendly and knowledgeable. More
by ANA16
June 07, 2025
I am very satisfied with the service at Crest. My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car gu My service rep Robert is very honest and kind. He knows every of my car repair and he is happy to explain what has been done to my car. I am a car guy so I know exactly what he is talking about. For me is very important my car is treated the right way. In my years of experience dealing with car repairs at dealer’s repair shops I have found tools left in my car’s engine bay and forgotten parts or bolts uninstalled by inexperienced technicians. But not here at crest. I am pleased with the team work and the excellence they provide to the customers everyday. I don’t want to forget to mention I really like the way they meet and greet you when you go inside the service area to leave the car. The valet is very courteous and while one of them is talking to you to direct you to the right place, another one is putting plastic covers on your car’s carpet floors and seat to get it ready. I can really see team work and that they really care. Thank you. More
by Oscar
Employees Worked With
Robert Moler
June 07, 2025
David listened to my needs and was very helpful with the car buying process. I made the deal over the phone and sign the finance paperwork online which made it efficient and easy to buy my vehicle. I’m very car buying process. I made the deal over the phone and sign the finance paperwork online which made it efficient and easy to buy my vehicle. I’m very thankful for the experience and look forward to dealing with Crest infiniti in the future. More
by Fern08
June 06, 2025
John Dagnan has been great help with the new car. Making everything smooth and seamless. Making everything smooth and seamless. More
by debbiedepreste
Employees Worked With
June 06, 2025
I had a great experience with Crest Infinity. I would definitely recommend them to everyone. The whole process went seamlessly. I was in and out within 3 hours.. They even delivered my new vehicl I would definitely recommend them to everyone. The whole process went seamlessly. I was in and out within 3 hours.. They even delivered my new vehicle to me as well pick up trade in vehicle . 10/10! More
by BCOMPTON71
Employees Worked With
Other Employees :
The lady in finance was the best!!
June 06, 2025
If you’re looking for an honest, knowledgeable, and respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-f respectful salesperson, I can’t recommend Gassett at Crest INFINITI enough. From the moment we walked in, he made the entire process smooth, stress-free, and genuinely enjoyable. Gassett was professional and never pushy or overbearing. Instead, he took the time to understand exactly what we were looking for and provided us with all the information we needed to make an informed decision. He was transparent, patient, and answered every question without rushing or pressuring us. Gassett also went above and beyond to work out a deal that made sense for our needs. At no point did it feel like a sales pitch—it felt like we were working with someone who truly wanted to help us find the right fit. More
by hmsallen
June 05, 2025
The overall experience was nice. Al never pressured me into purchasing options I wasn't interested in. Al never pressured me into purchasing options I wasn't interested in. More
by jason.mcglamery
June 05, 2025
The service department is quick to respond to my inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers inquiries and explains everything to me in detail. Randy, the Service Manager goes above and beyond to take care of his customers More
by JANETEVANS07
Employees Worked With
