Crest Honda

Dear [Recipient Name], I am writing to share my sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to sincere appreciation for the exceptional customer service I received during my recent vehicle purchase at Crest Honda., Nashville,TN From start to finish, the experience was seamless and genuinely enjoyable. Kirby, who assisted me with the purchase, was knowledgeable, patient, and attentive to my needs. He took the time to ensure I felt confident in my decision and made the entire process smooth and stress-free. I would also like to recognize Martin, the Finance Manager, for his professionalism and efficiency. He clearly explained all aspects of the financing process and ensured everything was handled with transparency and care. Both Kirby and Martin exemplify what outstanding customer service should look like. Their dedication and professionalism made a lasting impression, and I am truly grateful for their support. Thank you for fostering such a customer-focused team. With appreciation, Betsy Amell More

The sales staff was great but there were some issues with my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many oth my CRV right after I bought it and, after waiting 12 days for someone to get back to me, the used car manager refused to address them. Among many other small issues, my key didn’t lock the doors and there was a bad gasket. He said he would replace 1 or the other but not both. He said the gasket costs $60 but it would be $400 with labor and a new key would cost the same. When I scoffed at the price he said, “Look lady, I don’t have to replace anything.” I’m a 75 year old woman and felt so disrespected. From the salesmen to the service department, everyone was wonderful, but this man made me feel like I never want to go back there again. More

Bought a used vehicle in Nov. 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission wen 2025. Had questions on the contract. Called 5x since and left messages! No one has returned my calls yet!! Had Vehicle 3 mo. and the transmission went out!! More

I continue to go to Crest Honda because of their customer service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Dere service & knowledge! Traded in my honda accord i got on 2022 at Crest for a new CRV! Very happy with my experience here always. A huge thanks to Derek for helping me along the way & assisting me with getting my new ride!! More

The dealership was great and Al did everything possible for me he was excellent and took the time to make a deal for me for me he was excellent and took the time to make a deal for me More

The Finance guy turned rude when I refused to purchase any extra warranties Hate it any extra warranties Hate it More

My experience at this dealership was incredibly positive. They had the exact car I wanted and gave me a price I couldn’t refuse. They had the exact car I wanted and gave me a price I couldn’t refuse. More

Jackson (sales) and Nate (finance) were fantastic to work with. They were passionate and flexible. with. They were passionate and flexible. More

It was great and everyone at the dealership was polite and friendly. They helped me in everything until I got out of the dealership with my car. and friendly. They helped me in everything until I got out of the dealership with my car. More

Everyone my husband and I worked with for the purchase of our vehicle was very professional yet friendly. My husband’s initial contact with Amy was crucial as the first step toward getting our car. She provi our vehicle was very professional yet friendly. My husband’s initial contact with Amy was crucial as the first step toward getting our car. She provided a quote that got us to the dealership. Preston made the application process a pleasant one. Finally, Nathaniel meet our financial needs. More