
Crest Ford
Center Line, MI
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220 Reviews of Crest Ford
The dealership Was very clean and welcoming. The customer sales rep was very informative knowledgeable and kept me apprised of what was going on. The length of time I was there was very short sales rep was very informative knowledgeable and kept me apprised of what was going on. The length of time I was there was very short More
Crest Ford may not be the closest dealership to my home, but it is the one I choose. I have been a customer at this location since 1990. I have bought and leased many vehicles from them and have never had a but it is the one I choose. I have been a customer at this location since 1990. I have bought and leased many vehicles from them and have never had anything but the best experience. From the sales staff to the service department the people are always helpful and pleasant. This is also a very bright and clean facility. More
Excellent customer service. There are many Ford dealerships located closer to me. Crest goes out of the way to provide the best service and always takes the time to makes sure I There are many Ford dealerships located closer to me. Crest goes out of the way to provide the best service and always takes the time to makes sure I understand all the features on the vehicle. More
There's a reason I drive past 7 or 8 Ford Dealerships An awesome dealership. Make you feel important every time. I drive 1 hour to get here because they are that good. I tried going to a local Ford Dealer An awesome dealership. Make you feel important every time. I drive 1 hour to get here because they are that good. I tried going to a local Ford Dealership for service and they wanted to schedule us 12 weeks out because we didn't buy the truck from them. Sales and Service personnel are very helpful, personable, accommodating. Mike Smekert in Service, Dane in the Body Shop, Becky in Sales, and Sam the Sales Mgr. are great and never need reminding who the customer is. More
Outstanding service. Great work! Timely. Nice waiting area. Their pricing is competitive. Tbey do the little things that others dont like checking the brakes and replacing a tail light tthat I had no i area. Their pricing is competitive. Tbey do the little things that others dont like checking the brakes and replacing a tail light tthat I had no idea was out. More
Enthusiastic expertise with courteous professionalism! Although I purchased my Ford F350 Diesel truck from another dealer closer to me, I have chosen to take my service business to Crest Ford. Here is why. Although I purchased my Ford F350 Diesel truck from another dealer closer to me, I have chosen to take my service business to Crest Ford. Here is why.... I worked in a service industry more than 45 years and am expert in customer satisfaction skills analysis. My trust in Crest Ford service is solid. The service staff I have experience with includes Mike Brabow, Mike Smeckert and Tony Griffin and head diesel mechanic Jeff Dalzotto. They have all done an outstanding job of being very polished in the communications skill of being a "good listener" with an added touch of service with a smile professionalism. I am keenly aware of other dealerships who try to take advantage of you and then the customer feels taken for a ride with too many items piled on the service ticket that often had nothing to do with any current symptoms. Building that trust is key to maintaining a great relationship with your clientele. There is the utmost importance that you have quality service technicians and the diesel mechanic who handles my F350 Truck, Jeff Dalzotto is very knowledgeable and trustworthy to give you his best. As an added touch the porter, Louis whose services I used to transport me home from the dealership are quite relaxing and engaging with his small talk and sports trivia. Overall I highly recommend others to visit them when you are in need of service or replacing a vehicle as the showroom looked quite snappy too. The dealer pricing for service is sometimes by the book and you could get work done elsewhere for slightly less, but in my book the small increase in cost is backed by the trust you gain that your vehicle has a great history log and is being serviced by an excellent staff. Well worth it! Treat your vehicle investment with the care it deserves by trusting it with the professionals who are trained and clearly qualified at this dealer to help you keep that investment for a long time. More
Dan is an amazing salesman in the used car department and would definitely buy from him again great experience for my daughter to see how deals are supposed to be done... Thanks Dan..... would definitely buy from him again great experience for my daughter to see how deals are supposed to be done... Thanks Dan..... More
Crest Ford technicians are extremely helpful and great Service so I have an expedition and an explorer and I only use Crest Ford and I will only go to Crest Ford Service so I have an expedition and an explorer and I only use Crest Ford and I will only go to Crest Ford More
My Experience with Crest Ford The experienced staff at Crest made the purchase of my new F-150 easy and enjoyable. I recommend anyone in the market for a new Ford vehicle to stop The experienced staff at Crest made the purchase of my new F-150 easy and enjoyable. I recommend anyone in the market for a new Ford vehicle to stop in and share a similar experience! More