Crest Ford
Center Line, MI
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214 Reviews of Crest Ford
This dealership has been amazing to work with over the years, especially Rebecca O. This is my fourth lease from Crest and will definitely continue to work with them in the years to come! years, especially Rebecca O. This is my fourth lease from Crest and will definitely continue to work with them in the years to come! More
Purchasing made simple Every time I purchase from Crest Centerline it becomes easier. Jason Jakey my salesmen knows just what I like and does not disappoint. Great personali Every time I purchase from Crest Centerline it becomes easier. Jason Jakey my salesmen knows just what I like and does not disappoint. Great personality and answers all my questions so I understand what he is telling me. Everyone at the dealership is pleasant and will help you with any question! More
Worst excuse for customer service I’ve ever experienced. They weren’t planning on calling me to let me know my vehicle was ready even tho it had been finished before closing time. I was assured more than on They weren’t planning on calling me to let me know my vehicle was ready even tho it had been finished before closing time. I was assured more than once they would, but I had to call myself to even get this information. Not to mention I turned in my vehicle and took my own photos because I just knew there would be an issue. There was a 6 in scratch on the rear right leather seat that magically appeared while my car was in the dealerships possession. 0/10 would not recommend even to an enemy. They will lie to you with a smile on their face. As someone who has worked in customer service nearly 10 years, this is the worst excuse for a business I’ve ever seen. They are not worth your time or money. More
It was relaxing with no pressure and constant updates I've had good experiences with their service department over the past 3 plus years and i did have a very good experience on my recent purchase. I boug I've had good experiences with their service department over the past 3 plus years and i did have a very good experience on my recent purchase. I bought a ranger from this dealership 17 years ago when it was Bob Thibodeau Ford. More
Great experience Dealers are only as good as the people working in them. Art Schrade and Jasmine are representative of this comment. I have followed Art thru his ti Dealers are only as good as the people working in them. Art Schrade and Jasmine are representative of this comment. I have followed Art thru his time as a Ford "salesman" and will continue to do so. His customer service is outstanding. More
My experience with Crest Ford was the best! My salesperson, Tom was very informative & made sure that my case was top priority & kept on his promise to get me into a car as soon as possible. I had salesperson, Tom was very informative & made sure that my case was top priority & kept on his promise to get me into a car as soon as possible. I had been to about 5 different car places who had all turned me down because of my credit or needing a higher down payment, but with Crest Ford I was able to apply & within 2 days I got my Ford Fiesta! Praise God! They accepted my trade in even with a broken transmission & it was the best offer i got on it. It also helps if you already have all the information you need regarding insurance or any trade ins. That makes the process a lot smoother! More
I worked with Lila to purchase my 2020 Edge. I've been with her for about 14 years now. Very professional. I can call her when ready for something new and she automatically knows my preference without me with her for about 14 years now. Very professional. I can call her when ready for something new and she automatically knows my preference without me telling her. The ONLY person I will be making my purchases from. If you need a new vehicle, she's the one to contact!!!! More
Love the car, Jasmine was very professional, price was fair. Ceramic costing came out beautiful, u was so impressed, I had my Edge ST and Maserati also done fair. Ceramic costing came out beautiful, u was so impressed, I had my Edge ST and Maserati also done More
co v shutdown due to close down of state a few day repair took 3 weeks.this was not ford had any control over.one day we will be back to normal due to close down of state a few day repair took 3 weeks.this was not ford had any control over.one day we will be back to normal More
Great job as usual! Originally had appointment for a different day but Mike emailed me to change date due to Coronavirus. He kept me well informed. different day but Mike emailed me to change date due to Coronavirus. He kept me well informed. More