Crest Ford
Center Line, MI
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214 Reviews of Crest Ford
Crest is the only place my car goes. Service is excellent and swift. The staff are great. excellent and swift. The staff are great. More
The visit went quickly and they were very professional. They got the job done right. The service area was clean and well lighted, the free car wash was a surprise. They got the job done right. The service area was clean and well lighted, the free car wash was a surprise. More
Going on 2 weeks and my vehicle isn't repaired. The service department has more excusses than the encyclopedia. I could see if it was a difficult repair but... it's 5 bolts, install new part and done. service department has more excusses than the encyclopedia. I could see if it was a difficult repair but... it's 5 bolts, install new part and done. I was told it would take 2-3 days, if I'd know it was going to be longer I'd paid the extended tow fees and done it myself. It's day 10 and they're forecasting an additional 5-7 days to finish. Will not recommend this service department... More
From the moment I entered the Crest Dealership, I was welcomed by very friendly sales consultants. I asked for Michael January, and from that moment on, it was smooth sailing. welcomed by very friendly sales consultants. I asked for Michael January, and from that moment on, it was smooth sailing. More
The service I received was excellent my salesperson Lila was professional and knowledgeable about the vehicle that I selected. I would recommend her to family and friends. was professional and knowledgeable about the vehicle that I selected. I would recommend her to family and friends. More
Michael James was phenomenal, he was professional, direct and I felt he was very honest with his dealings. I never worried about second guessing the costs he was working with. They were prompt, and able to and I felt he was very honest with his dealings. I never worried about second guessing the costs he was working with. They were prompt, and able to deliver my car to me within a day of my decision. Michael James took the time to show me the internal apps within the vehicle and I really appreciated his time. More
Clean optics with very decent and efficient service. They took me right in and serviced me quickly at the service reps. Desk and serviced my vehicle in a quick and efficient manner. They took me right in and serviced me quickly at the service reps. Desk and serviced my vehicle in a quick and efficient manner. More
I keep coming to Crest because of the competitive pricing, fast service, quality work, great customer service, and the waiting room being clean and comfortable. Tony has always taken good care of my pricing, fast service, quality work, great customer service, and the waiting room being clean and comfortable. Tony has always taken good care of my Ford 2011 Fiesta (great car). Even when Tony isnt in, the representative's are always respectful and keep me up to date on the work being done just as Tony has done. They always give the car a thorough check and report any issues prior to starting work. Recently, I hadn't used Sync in a while and suddenly wasn't working. Tony connected my phone in no time thus saving time for technicians. Bottom line is I had forgotten that I had purchased a new phone. Its a great team and I always recommend Crest to my friends. More
Todd was fantastic. Went above and beyond to take of my issue! Definitely worth the trip to the dealership! Toddd was able to locate the issue and got the issue fixed quickly. Crest Ford team is amazing! issue! Definitely worth the trip to the dealership! Toddd was able to locate the issue and got the issue fixed quickly. Crest Ford team is amazing! More