Crest Cadillac - Service Center

Greg Vetrano once again took g great care of me and my CTS-V. I needed to have a tie replaced, called Greg and he ordered the tire, the next day Greg told me to come by and I was in and out in less than CTS-V. I needed to have a tie replaced, called Greg and he ordered the tire, the next day Greg told me to come by and I was in and out in less than an hour. More

My service advisor, Bryan Oldham, got me in and out of the service department at the promised time. the service department at the promised time. More

The service tech Logan and staff are top notch . Always on top of service experience the moment I contact dealership. Always on top of service experience the moment I contact dealership. More

The accounts of our vehicles should have stated that I am a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ti a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ticket with military discount, and also had no response when I thanked her. More

Easy to schedule, great communication, great service! Easy to drop off and pick up, will be back! Easy to drop off and pick up, will be back! More

I was again extremely pleased with the service dept response to an emergency occurring while driving. I called my assigned service manager.,,but he was out ill! Notwithstanding, he helped me diagnose t response to an emergency occurring while driving. I called my assigned service manager.,,but he was out ill! Notwithstanding, he helped me diagnose the issue, calmed my nerves and advised me to go to the dealership. He called in and arranged the needed service, connected me with an onsite manager and I was again on my way, relived, in less that 2 hours. This is especially noteworthy, since I had 3 very important appointments spread all over the metropolitan area, with over 150 miles to cover. Thank you, again, Crest Service Department! More

It is clean, but every time I was there I will get many suggestions services and most of them I don’t like. suggestions services and most of them I don’t like. More

The work at crest is first class just like the owner, Mike and all his employees. Service is second to none. I drive a Maserati and an Aston Martin and crest service blows theirs away!!! Mike and all his employees. Service is second to none. I drive a Maserati and an Aston Martin and crest service blows theirs away!!! More

Service was fast, and the work was done perfectly the first time. Couldn’t ask for much better first time. Couldn’t ask for much better More

We dropped off our new Escalade to get our emblems blacked out and our rims powder-coated black. We were provided a loaner car because the service would take a few days. When our Escalade was finished blacked out and our rims powder-coated black. We were provided a loaner car because the service would take a few days. When our Escalade was finished, we were very happy with the final look. They did a great job and provided excellent service. More