
Crest Cadillac
Brookfield, WI
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2,785 Reviews of Crest Cadillac
Very helpful and friendly service technicians. If I have questions regarding my Cadillac, I get answers that I can understand. If I have questions regarding my Cadillac, I get answers that I can understand. More
Excellent experience for automotive services, personable, efficient, reliable. The most comfortable I have felt ie minimal anxiety for automotive service. efficient, reliable. The most comfortable I have felt ie minimal anxiety for automotive service. More
Was welcome when I came through the door! With how can we be of service to you!!! The front desk team was polite. And the complementary car wash & vacuum was great!!! With how can we be of service to you!!! The front desk team was polite. And the complementary car wash & vacuum was great!!! More
On top of my car. '97 Eldorado and the mechanic knew how to fix what needed fixin'. Cad the car partially painted last year. Can't tell the difference between '97 pain '97 Eldorado and the mechanic knew how to fix what needed fixin'. Cad the car partially painted last year. Can't tell the difference between '97 paint and '23 paint. More
Aaron Carpenter is by far the best Automotive service representative. I’ve ever dealt with my life. He is the reason that I keep coming back to CREST CADILLAC. If he goes to a different Cadillac dealersh representative. I’ve ever dealt with my life. He is the reason that I keep coming back to CREST CADILLAC. If he goes to a different Cadillac dealership I am following him there if it’s in the area. More
When we purchased a new 2011 SRX the experience at Crest was great. In November of 2023 we went back to Crest and decided to purchase a used 2021 XT6 Sport instead of a new XT6. Unfortunately the experien was great. In November of 2023 we went back to Crest and decided to purchase a used 2021 XT6 Sport instead of a new XT6. Unfortunately the experience was not great...more like an average used car dealership. They gave us the best on line price but pulled back the used car certification a few days before we picked up the car, prep was poor...there was dirt in the doors and under seats, and I found a hole in the ceiling material above the third row seats after the purchase which I was never told about prior to the purchase. We liked our salesman but the management and operations were certainly not the same as what we experienced years before which tarnished the whole experience. More
Chris Cadillac is like family to me they have been there with all my problems with my car. I trust Chris Cadillac and they deliver. That’s why I so love team Brookfield at Crest Cadillac when I get ready to with all my problems with my car. I trust Chris Cadillac and they deliver. That’s why I so love team Brookfield at Crest Cadillac when I get ready to buy my electric 2024 car you can bet your bottom dollar it’ll be at Chris Cadillac Aaron Carpenter, thank you for going above and beyond help for me and taking care of my Cadillac truck. Aaron Carpenter, you and team Brookfield in my opinion, are simply the best!!! More
Crest Cadillac is an excellent facility. Great people and high value service. They are easy to do business with and finish work when they say they will. Great people and high value service. They are easy to do business with and finish work when they say they will. More
Not person friendly, who appeared to be overworked and wasn’t professional, rude, and was not a good listener. Disregarded my questions upon booking the appointment and when I arrived mentioned what it wa wasn’t professional, rude, and was not a good listener. Disregarded my questions upon booking the appointment and when I arrived mentioned what it was and he didn’t know what I was talking about. With my experience with him, you guys would never get my recommendation. More