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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

January 17, 2024

Very helpful and friendly service technicians. If I have questions regarding my Cadillac, I get answers that I can understand. More

by carlarice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel , Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Greg Fischer, Dave Cesel, Ryan Lakric
January 17, 2024

Excellent experience for automotive services, personable, efficient, reliable. The most comfortable I have felt ie minimal anxiety for automotive service. More

by RIEHLE63JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lakric
January 17, 2024

Was welcome when I came through the door! With how can we be of service to you!!! The front desk team was polite. And the complementary car wash & vacuum was great!!! More

by IAMJOHNSON2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lakric
January 17, 2024

On top of my car. '97 Eldorado and the mechanic knew how to fix what needed fixin'. Cad the car partially painted last year. Can't tell the difference between '97 pain More

by RONWICHINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Brown, Aaron Carpenter
January 17, 2024

Aaron Carpenter is by far the best Automotive service representative. I’ve ever dealt with my life. He is the reason that I keep coming back to CREST CADILLAC. If he goes to a different Cadillac dealersh More

by RAYMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
December 31, 2023

When we purchased a new 2011 SRX the experience at Crest was great. In November of 2023 we went back to Crest and decided to purchase a used 2021 XT6 Sport instead of a new XT6. Unfortunately the experien More

by DR
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David Ulwelling
December 23, 2023

Took my car in for service and no one worked on it for a week. Ended up taking it to a different dealership. More

by IRINa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Lakric
Dec 25, 2023 -

Crest Cadillac responded

Thank you for your feedback!!

December 15, 2023

Chris Cadillac is like family to me they have been there with all my problems with my car. I trust Chris Cadillac and they deliver. That’s why I so love team Brookfield at Crest Cadillac when I get ready to More

by mirandas98.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Ryan Lakric
December 14, 2023

Crest Cadillac is an excellent facility. Great people and high value service. They are easy to do business with and finish work when they say they will. More

by PAUL.HOHENSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
December 13, 2023

Not person friendly, who appeared to be overworked and wasn’t professional, rude, and was not a good listener. Disregarded my questions upon booking the appointment and when I arrived mentioned what it wa More

by Ch Hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Lakric
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