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Crest Cadillac
Brookfield, WI
2,786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,786 Reviews of Crest Cadillac
January 30, 2020
Excellent experience with both sales and service department. Will definitely share my experience with friends and family!! Love my 2016 Escalade and got a great price!! department. Will definitely share my experience with friends and family!! Love my 2016 Escalade and got a great price!! More
by FISHINDITCH
Verified CustomerEmployees Worked With
Steve Mealey, Joe Kopietz, Brandon Roeglin
January 30, 2020
Service department exceptional... Dan D always attend to our needs in a friendly & professional manner. Juan always makes himself available to us & is very helpful when we have questions on vehicle system our needs in a friendly & professional manner. Juan always makes himself available to us & is very helpful when we have questions on vehicle systems. Those two gentlemen are the reason we buy from Crest!!!! More
by RUTHROBT
Employees Worked With
Dan Deutschendorf
January 30, 2020
Salesman Dave very sincere and honest. Always returned answers to my questions, during and after test drive and sale. Had property forgotten in the trunk and all returned. answers to my questions, during and after test drive and sale. Had property forgotten in the trunk and all returned. More
by DANTAZAMIL
Employees Worked With
David Ulwelling, Brandon Roeglin
January 29, 2020
Courteous personnel , work done promptly Even though Crest is over 15 miles from where I live, I choose Crest because of the courteous people and the prompt service. Also, I can call the Ser Even though Crest is over 15 miles from where I live, I choose Crest because of the courteous people and the prompt service. Also, I can call the Service Department with any questions , and they are willing to spend the time to help me. More
by DARLYNNEHORN
Employees Worked With
Dan Deutschendorf, Ryan Erkes
January 28, 2020
Defective product and won’t fix My CT6 has a known defect with squeaky brakes. Cadillac is aware of this defect yet they do nothing about it. The service tech said it was because o My CT6 has a known defect with squeaky brakes. Cadillac is aware of this defect yet they do nothing about it. The service tech said it was because of the way I stepped on the brakes (this was just an argumentative statement). He then proceeded to tell me that this squeaky braked Cadillac was the best car I’ve ever had. His assumption is as incorrect as his other unnecessary remarks. Steve lacks tact and professionalism to deal with the public. If one of my employees treated a customer in this fashion, he would find his situation on the unemployment line. His behavior was so outrageous that Ryan needed to step in the middle to take care of me. This is not my first luxury car - it’s my first Cadillac. This is also my last Cadillac. Substandard service has a long term effect on the brand. This is probably why Cadillac is a struggling brand too. I’ll just take my every 36 month new luxury car buying self back to BMW where I came from. More
by TOPTIP100
Employees Worked With
Steve Mealey, Ryan Erkes
January 24, 2020
Everyone was very nice and helpful thanks I have a 2016 Cadillac Escalade that's very nice and fast if I ever come look for a new car I will pick you guys first Cadillac Escalade that's very nice and fast if I ever come look for a new car I will pick you guys first More
by DENNISBOWEN044
Employees Worked With
Joe Kopietz, Brandon Roeglin
January 24, 2020
had a key fob problem which they were able to fix Very pleased with the service. the problem was identified and resolve a a short time. This is a very dependable dealer ship that I have used several t Very pleased with the service. the problem was identified and resolve a a short time. This is a very dependable dealer ship that I have used several time in the past. More
by JEH7928
Employees Worked With
Dan Deutschendorf
January 23, 2020
Crest Cadillac sales and service. Over the past thirty some years I have had nothing but quality and courteous experiences in working with the sales and service employees at Crest Cadi Over the past thirty some years I have had nothing but quality and courteous experiences in working with the sales and service employees at Crest Cadillac. I would recommend them to anyone for your automotive needs. More
by JHUXSOL
Employees Worked With
Steve Mealey
January 22, 2020
The best Cadillac service department by far in the whole MidWest. Highly recommend taking your old or new Cadillac to this dealership. Very friendly staff and management. MidWest. Highly recommend taking your old or new Cadillac to this dealership. Very friendly staff and management. More
by ZACHMILLPOINTER
Employees Worked With
Brady Brown, David Ulwelling, Lonnie Powell, Aaron Carpenter, Dan Deutschendorf, Joe Kopietz, Greg Fischer, Dave Cesel, Pat Renner, Ryan Erkes
