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Crest Cadillac
Frisco, TX
897 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 897 reviews
May 10, 2014
Tim Mutter Sales Crest knows what the meaning of customer service. It would be a great model for other dealers Great people such as Gene Reeve and Greg are an asset Crest knows what the meaning of customer service. It would be a great model for other dealers Great people such as Gene Reeve and Greg are an asset to you dealership More
by Tjmutter
Employees Worked With
Greg in service and always Gene
May 01, 2014
Crest Sales and Service ROCKS!! Crest Cadillac sales and service has been so great! They are prompt, do the service expected and the people are always friendly. The Sales department Crest Cadillac sales and service has been so great! They are prompt, do the service expected and the people are always friendly. The Sales department is friendly and knowledgeable and helpful! I highly recommend this dealership for ALL your future automobile purchases!! Don't be afraid ladies! They will treat you with respect and won't take advantage of you like so many other auto places do. See Daniel Durbin for your purchase, and Greg in Service! Thanks so much guys!! More
by Pameladawn
Employees Worked With
Greg Vetrino (sp?), Daniel Durbin
April 03, 2014
The overall experience was positive, as everyone that I The overall experience was positive, as everyone that I interacted with was very professional and they knew my requirements and met my needs. The sa The overall experience was positive, as everyone that I interacted with was very professional and they knew my requirements and met my needs. The salesperson worked with me to get to a price that was reasonable and acceptable to me. His followup was timely and did not watse any of my time. I will continue to lease a car from Crest in the future. More
by Indmny4golf
Employees Worked With
Ed
March 29, 2014
Gene in the service department has taken care of me the last 5 years. HE is the reason I would buy again at Crest. I have complete confidence in him and know that I will always be taken care of in the ut last 5 years. HE is the reason I would buy again at Crest. I have complete confidence in him and know that I will always be taken care of in the utmost professional manner and care. He is the absolute best!!! More
by MonaLloyd
Employees Worked With
Gene in the Service Department.... His last name escapes me... but he has taken care of me the last 5 years and is the absolute best!!!
March 29, 2014
Made it easy to get the car I wanted with the options I desired at the price i wanted to be at. Everyone was super friendly and didn't make me feel rushed even though I came in late to do the paperwork and desired at the price i wanted to be at. Everyone was super friendly and didn't make me feel rushed even though I came in late to do the paperwork and I know I was making them stay past normal business hours. They were all very helpful when it came to my questions. Would Highly recommend working with Crest to get your next deal done! More
by annacameron86
Employees Worked With
Francis
March 24, 2014
Our household has been a lifelong Cadillac family and Crest Cadillac always has given their very best from Sales to Service. Crest Cadillac and their employees go the extra mile in attitude, customer sat Crest Cadillac always has given their very best from Sales to Service. Crest Cadillac and their employees go the extra mile in attitude, customer satisfaction, service and something very unusual LOYALTY to their customer. When you purchase your Cadillac you not only get the car but you also get the whole family of Crest employees willing to make you comfortable. A great example of loyalty to the customer is the 18 years of service given us by Gene Reeves, assistant service manager. Need some service with integrity performed contact Gene. More
by jkmd
Employees Worked With
Gene Reeves Assistant Service Manager
March 19, 2014
Showed up for a 10:00 am appt. today to have our Escalade ESV serviced. Upon arrival I was told that I was not in their system and no loaner cars were available. This was an appt. made less than a week ag ESV serviced. Upon arrival I was told that I was not in their system and no loaner cars were available. This was an appt. made less than a week ago and confirmed by Crest yesterday. Drove 40 minutes to get to their dealership. Even though they are the closet Cadillac dealer to my home I will never use or recommend them. They basically threw up their hands and said there was nothing they could do. I will be using Sewell to complete the work they were supposed to do. More
by friscotrips
Employees Worked With
unknown
March 11, 2014
I can always depend on crest Cadillac service department excellent work.Im always satisfied when leaving.Crest Cadillac is my favorite dealership. Paul Azinger is is my service representative and is alway excellent work.Im always satisfied when leaving.Crest Cadillac is my favorite dealership. Paul Azinger is is my service representative and is always very professional. More
by chrishoward16
Employees Worked With
Paul Azinger
March 05, 2014
From the top to the bottom everyone was extremely nice!!!! I will a nd have promoted crest lot I look forward to doing business with you all!! nice!!!! I will a nd have promoted crest lot I look forward to doing business with you all!! More
by prelac
Employees Worked With
Francisca n Greg
February 26, 2014
The Service Dept. and it's employees have always provided me with prompt, quality service. They bend over backwards to insure that I'm satisfied with the sevice and have, without hesitation, accept provided me with prompt, quality service. They bend over backwards to insure that I'm satisfied with the sevice and have, without hesitation, accepted the car back in if something was not fixed to my satisfaction. My Service Advisor, Mr. Gene Reeves, has been a Crest for quite some time, and I'm lucky to have him as my go to guy. Bruce Bickhaus More
by BBickhaus
Employees Worked With
Gene Reeves
