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Crest Cadillac

Frisco, TX

4.7
912 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 912 reviews

March 31, 2016

Benchmark service I purchases a 2009 Cadillac cts on 3/9/16, and had some issues needed fixed, and I can't that Crest Cadillac enough for there epecable service on my v More

by harleyman60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Villa, Gene Reeves, Mary Chandler
Apr 05, 2016 -

Crest Cadillac responded

We’re honored you chose us to keep your vehicle in top shape! Thanks for posting your comments! Your friends at Crest Cadillac.

January 10, 2016

5 Star personalized treatment Great dealership to buy from with 5 star service. The personalized service from our salesman, Sam Hilou, made us feel right at home. We love our Escal More

by Robert & Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hilou (Internet and walk in sales)
Jan 14, 2016 -

Crest Cadillac responded

Thanks for coming to see us when looking for a new vehicle. We hope you love your new Escalade! We love all of our customers and strive to provide them with the best possible customer experience.

January 04, 2016

Great Experience They made an effort to help with a few issues and turned a frustrating experience in to a positive one. They stepped up and took care of things. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan McPhail
Jan 07, 2016 -

Crest Cadillac responded

We are very happy to know that we were able to make your experience positive while working with us. Please let us know if there is anything we can do to help in the future.

December 31, 2015

Amazing Service!!!! We bought our new Escalade from Crest and the sales team was great however the reason we decided to purchase our new car here was because the amazing More

by AprilParker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Zegalder
Jan 07, 2016 -

Crest Cadillac responded

Thank you for the kind words and for the recommendation to do business with us, we greatly appreciate it! We strive to go above and beyond to ensure our customers are happy throughout the life of their vehicle. Please let us know if there is anything we can do to help in the future.

December 18, 2015

Very good. Everything went very smoothly from the time I brought the car in for service, until I returned to pick it up. Gene Reeves had been my Service Rep for More

by gmdcsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Dec 23, 2015 -

Crest Cadillac responded

Thanks for coming to see us over the years, we really appreciate your repeat business and the recommendation to do business with us. We consider you part of the Crest Auto family, and as always, please let us know if there is anything we can do to help.

December 14, 2015

Great job, and attention to detail beyond what I asked for! Phenomenal group of people! Immediate greeting and support for my wife's car. The coffee and the cookies were a favorite of hers! The repairs were don More

by Sean Conley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean - the service Representative!
Dec 23, 2015 -

Crest Cadillac responded

Thanks you very much for your kind words for our sales staff, we greatly appreciate it. We are very happy to know that you had a great experience with us and we hope you love your new car! We pride ourselves on being very detailed in everything that we do at Crest Cadillac. Please come back and see us when your car needs service.

December 02, 2015

"BEST CADILLAC DEALER TROPHY SHOULD GO TO CREST" YOUR SERVICE IS ALWAYS TOP NOTCH NO MATTER IF MY WORK IS WARRANTY OR CASH. MY GUY RANDY IS AWESOME. HE TAKES THE TIME TO EXPLAIN EVERYTHING NO MATTER More

by MSFLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RANDY NEIGHBORS
Jan 12, 2016 -

Crest Cadillac responded

Thank you for your kind words! It is our goal to keep every Cadillac we service in tip top shape. We appreciate your repeat business and the recommendation to business with us!

December 02, 2015

Great service department. This is our fifth Escalade. Gene Reeves has been my service rep for most of these years. Thanks to Gene and the others in the service dept. for AL More

by wilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Dec 04, 2015 -

Crest Cadillac responded

Thank you for your repeat business, we greatly appreciate it! It is our pleasure to service your Escalades, please come back and see us next time it needs service.

December 01, 2015

Sun roof I was treated like family going for a sun roof problem that did not show up while I was their. Jean did not give up until he found the issue. More

by egonzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Reeves
Jan 02, 2016 -

Crest Cadillac responded

Thank you for coming to see us to fix the problem with your sunroof. We consider you part of the Crest Auto family! Please come back and see us for any future service needs.

November 29, 2015

Bad service advisor Would not work with that service advisor anymore but had a good experience with Mary Chandler she understood what I was trying to get taken care of More

by Biglbigl1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gregory veterans
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