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Crest Cadillac
Frisco, TX
1,195 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,195 reviews
April 03, 2014
The overall experience was positive, as everyone that I The overall experience was positive, as everyone that I interacted with was very professional and they knew my requirements and met my needs. The sa The overall experience was positive, as everyone that I interacted with was very professional and they knew my requirements and met my needs. The salesperson worked with me to get to a price that was reasonable and acceptable to me. His followup was timely and did not watse any of my time. I will continue to lease a car from Crest in the future. More
by Indmny4golf
Employees Worked With
Ed
March 29, 2014
Gene in the service department has taken care of me the last 5 years. HE is the reason I would buy again at Crest. I have complete confidence in him and know that I will always be taken care of in the ut last 5 years. HE is the reason I would buy again at Crest. I have complete confidence in him and know that I will always be taken care of in the utmost professional manner and care. He is the absolute best!!! More
by MonaLloyd
Employees Worked With
Gene in the Service Department.... His last name escapes me... but he has taken care of me the last 5 years and is the absolute best!!!
March 29, 2014
Made it easy to get the car I wanted with the options I desired at the price i wanted to be at. Everyone was super friendly and didn't make me feel rushed even though I came in late to do the paperwork and desired at the price i wanted to be at. Everyone was super friendly and didn't make me feel rushed even though I came in late to do the paperwork and I know I was making them stay past normal business hours. They were all very helpful when it came to my questions. Would Highly recommend working with Crest to get your next deal done! More
by annacameron86
Employees Worked With
Francis
March 24, 2014
Our household has been a lifelong Cadillac family and Crest Cadillac always has given their very best from Sales to Service. Crest Cadillac and their employees go the extra mile in attitude, customer sat Crest Cadillac always has given their very best from Sales to Service. Crest Cadillac and their employees go the extra mile in attitude, customer satisfaction, service and something very unusual LOYALTY to their customer. When you purchase your Cadillac you not only get the car but you also get the whole family of Crest employees willing to make you comfortable. A great example of loyalty to the customer is the 18 years of service given us by Gene Reeves, assistant service manager. Need some service with integrity performed contact Gene. More
by jkmd
Employees Worked With
Gene Reeves Assistant Service Manager
March 19, 2014
Showed up for a 10:00 am appt. today to have our Escalade ESV serviced. Upon arrival I was told that I was not in their system and no loaner cars were available. This was an appt. made less than a week ag ESV serviced. Upon arrival I was told that I was not in their system and no loaner cars were available. This was an appt. made less than a week ago and confirmed by Crest yesterday. Drove 40 minutes to get to their dealership. Even though they are the closet Cadillac dealer to my home I will never use or recommend them. They basically threw up their hands and said there was nothing they could do. I will be using Sewell to complete the work they were supposed to do. More
by friscotrips
Employees Worked With
unknown
March 11, 2014
I can always depend on crest Cadillac service department excellent work.Im always satisfied when leaving.Crest Cadillac is my favorite dealership. Paul Azinger is is my service representative and is alway excellent work.Im always satisfied when leaving.Crest Cadillac is my favorite dealership. Paul Azinger is is my service representative and is always very professional. More
by chrishoward16
Employees Worked With
Paul Azinger
March 05, 2014
From the top to the bottom everyone was extremely nice!!!! I will a nd have promoted crest lot I look forward to doing business with you all!! nice!!!! I will a nd have promoted crest lot I look forward to doing business with you all!! More
by prelac
Employees Worked With
Francisca n Greg
February 26, 2014
The Service Dept. and it's employees have always provided me with prompt, quality service. They bend over backwards to insure that I'm satisfied with the sevice and have, without hesitation, accept provided me with prompt, quality service. They bend over backwards to insure that I'm satisfied with the sevice and have, without hesitation, accepted the car back in if something was not fixed to my satisfaction. My Service Advisor, Mr. Gene Reeves, has been a Crest for quite some time, and I'm lucky to have him as my go to guy. Bruce Bickhaus More
by BBickhaus
Employees Worked With
Gene Reeves
September 12, 2013
This is by far the best car buying experience we have ever had! Not only was Francis (our sales person) Super Wonderful, but the entire team was friendly, inviting, warm, welcoming, talkative, treating u ever had! Not only was Francis (our sales person) Super Wonderful, but the entire team was friendly, inviting, warm, welcoming, talkative, treating us like human beings, etc. I could go on and on about this great dealership. There is a reason they are #1 and I will send whomever I can here to Francis. He got the (tough) job done and got me in our new SRX. SUPERB JOB CREST!!!!! More
by Evonne11880
Employees Worked With
Francis Gavagan
May 29, 2013
The worst dealership ever!! Sold my wife a car and after they sold it to her they told her it had been wrecked!! Brakes and air conditioner have always made a terrible noise and they have never been able to they sold it to her they told her it had been wrecked!! Brakes and air conditioner have always made a terrible noise and they have never been able to fix them!! The body shop is incompitant!! Would never ever do business with them again!! More
by Timanda
Employees Worked With
The body shop and service dept.
