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Crenwelge Motors of Kerrville

Kerrville, TX

4.6
163 Reviews

301 Main St

Kerrville, TX

78028

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Showing 163 reviews

February 11, 2021

Good job. Checked all items recently installed. Ran computer code check and determined the possible cause examined the brake lines and performed the necessary bleeding of the abs module. More

by NormWhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Crenwelge GMC Team.

February 11, 2021

Service was fine. Fast and efficient. Good communication. Darrell Robles was very knowledgeable and courteous. Only criticism is that the car wash was out of service. More

by msmranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Robles
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Crenwelge GMC Team.

February 10, 2021

Kris was great at replying promptly to any questions I had when purchasing my car. The customer service is much better at Crenwelge than at the larger dealers. More

by pamperkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris McElhaney
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Crenwelge GMC Team.

February 10, 2021

We were Running a little late to appointment, but were taken right in when we did get there. The waiting area was very clean, and the staff was very polite and attentive. The service was completed as prom More

by martha Bustos/Jose De La garza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone who had come from Florida and worked there 3yrs,didnt catch name
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

Martha and Jose, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Crenwelge GMC Team.

February 10, 2021

Ease of scheduling, prompt start time, and quality work. The work needed was mostly service work and some recall work. All was handled the same day. More

by richradtke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel in the scheduling department.
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Crenwelge GMC Team.

February 10, 2021

So helpful. James answered all my questionsThe service So helpful. James answered all my questions The service dept has really improved over the last year. A year ago the service was terrible. Ow it’s gr More

by Rosemary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lott
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Crenwelge GMC Team.

February 09, 2021

I went to look at a truck and the salesman came out to talk to me and I told him what I was looking for and he did everything he needed to do and find the right truck for me and I would like to say thanks More

by jamestaylor155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 12, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Crenwelge GMC Team.

February 09, 2021

Darrel did a great job of keeping me informed on what was going on and made sure I was not late to my next appt. More

by betsy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel
Feb 12, 2021 -

Crenwelge Motors of Kerrville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Crenwelge GMC Team.

February 09, 2021

Took care of the problem. Explained my options and helped me make the best decision. Service mana Ger eas very helpful and problem solver. Thank you. More

by Cwunderlich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Feb 12, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Crenwelge GMC Team.

January 21, 2021

I would like to thank James Lott for helping get us a rental vehicle and getting our 2020 Ram 1500 repaired promptly! Thanks to Crenwelge Motors for your service department! Jon and Davina Prince! More

by dprince012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lott
Jan 26, 2021 -

Crenwelge Motors of Kerrville responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with James and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Crenwelge GMC Team.

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