Crenwelge Motors of Kerrville
Kerrville, TX
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Made appointment online for an oil change, tire rotation. Staff were friendly, work done in reasonable time, and bonus they washed the truck. Waiting area is spacious and clean. I will continue to take my GM Staff were friendly, work done in reasonable time, and bonus they washed the truck. Waiting area is spacious and clean. I will continue to take my GMC truck to Crenwelge Motors for my service needs. More
Our sales person helped us order a new car & when it came in to pick it up, one of the representatives went over the operation of the vehicle. This was very helpful. in to pick it up, one of the representatives went over the operation of the vehicle. This was very helpful. More
Friendly atmosphere, work done in a timely and efficient manner. I had a good experience! The dealership was clean and the coffee hot. Prices were average. manner. I had a good experience! The dealership was clean and the coffee hot. Prices were average. More
Love the friendliness atmosphere here!! Ms.Red, all the Guys.. awesome people! But over 200 to flush and add coolant, I thought was to pricey. Guys.. awesome people! But over 200 to flush and add coolant, I thought was to pricey. More
Exceptional service every time. Friendly and helpful staff. They make you feel at home every visit. Would recommend to family and friends. Always quick response. staff. They make you feel at home every visit. Would recommend to family and friends. Always quick response. More
Slow, don’t call back, lack of communication. Took me 4 days before I got someone on the phone after messages left. Had 8:00 appointment for oil change and didn’t get out of there till after 0:30. days before I got someone on the phone after messages left. Had 8:00 appointment for oil change and didn’t get out of there till after 0:30. More
As perfect and smooth of a transaction as one could have. Trade-in and new purchase were hassle free. Friendly sales and sales manager make Crenwelge a fantastic dealership. Trade-in and new purchase were hassle free. Friendly sales and sales manager make Crenwelge a fantastic dealership. More
Had a lot of work to do. But feel you are making inroads into performing as a good service center, My last oil change seemed to highlight a previous service problem. A new service advisor (James Lott) menti into performing as a good service center, My last oil change seemed to highlight a previous service problem. A new service advisor (James Lott) mentioned I needed a 30,000 mile inspection/lube of the front end. I never had this mentioned before. Since I was already having some work done and didn't want anymore expense now, he suggested I come back later to have this done. I'm sure I will, My concern is simply, no one had ever mentioned it before. I bought the truck there, all service had been done there and I expected to have the service required to be done there. More
I have used Crenwelge motors for years. Great customer service. They work with you to get you what you want and on the road and great after service. service. They work with you to get you what you want and on the road and great after service. More
Great job. It took less time than we thought and cost less than we thought. We were told by a locksmith that it needed a certain part. Daryl made sure it didn't need that part so saved us money less than we thought. We were told by a locksmith that it needed a certain part. Daryl made sure it didn't need that part so saved us money More