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Crenwelge Motors of Kerrville

Kerrville, TX

4.6
163 Reviews

301 Main St

Kerrville, TX

78028

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Showing 163 reviews

February 25, 2021

Made appointment online for an oil change, tire rotation. Staff were friendly, work done in reasonable time, and bonus they washed the truck. Waiting area is spacious and clean. I will continue to take my GM More

by wdl97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrel
Mar 02, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Crenwelge GMC Team.

February 24, 2021

Our sales person helped us order a new car & when it came in to pick it up, one of the representatives went over the operation of the vehicle. This was very helpful. More

by Cecile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris was the Salesperson.
Mar 01, 2021 -

Crenwelge Motors of Kerrville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Crenwelge GMC Team

February 19, 2021

Friendly atmosphere, work done in a timely and efficient manner. I had a good experience! The dealership was clean and the coffee hot. Prices were average. More

by jgenova4
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Lott
Feb 24, 2021 -

Crenwelge Motors of Kerrville responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Crenwelge GMC Team.

February 18, 2021

Love the friendliness atmosphere here!! Ms.Red, all the Guys.. awesome people! But over 200 to flush and add coolant, I thought was to pricey. More

by southern1bamamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department/ Ms Red
Feb 23, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Crenwelge GMC Team.

Feb 23, 2021 -

southern1bamamom responded

Thank you for taking care of me!!

February 13, 2021

Exceptional service every time. Friendly and helpful staff. They make you feel at home every visit. Would recommend to family and friends. Always quick response. More

by kadams79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Feb 18, 2021 -

Crenwelge Motors of Kerrville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Best, Crenwelge GMC Team.

February 12, 2021

Slow, don’t call back, lack of communication. Took me 4 days before I got someone on the phone after messages left. Had 8:00 appointment for oil change and didn’t get out of there till after 0:30. More

by scottheimann
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 12, 2021 -

Crenwelge Motors of Kerrville responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 12, 2021

As perfect and smooth of a transaction as one could have. Trade-in and new purchase were hassle free. Friendly sales and sales manager make Crenwelge a fantastic dealership. More

by rattinnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JuliAnn Torres Mel Watt
Feb 18, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, Crenwelge GMC Team.

February 12, 2021

Had a lot of work to do. But feel you are making inroads into performing as a good service center, My last oil change seemed to highlight a previous service problem. A new service advisor (James Lott) menti More

by bo
Recommend Dealer
Yes
Employees Worked With
James Lott
Feb 18, 2021 -

Crenwelge Motors of Kerrville responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Crenwelge GMC Team.

February 12, 2021

I have used Crenwelge motors for years. Great customer service. They work with you to get you what you want and on the road and great after service. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Most of them there Charles , Casey , Mr Johnson
Feb 18, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, Crenwelge GMC Team.

February 11, 2021

Great job. It took less time than we thought and cost less than we thought. We were told by a locksmith that it needed a certain part. Daryl made sure it didn't need that part so saved us money More

by laughingull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl
Feb 16, 2021 -

Crenwelge Motors of Kerrville responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Crenwelge GMC team went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Crenwelge GMC Team.