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Crenwelge Motors of Kerrville

Kerrville, TX

4.6
163 Reviews

301 Main St

Kerrville, TX

78028

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Showing 163 reviews

July 27, 2021

Tony, of the service department, was phenomenal! Great customer service skills; he is a true asset to Crenwelge motors. He exceeded my expectations and this would not have been possible with out the great More

by Experience at Crenwelge service department
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 28, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Crenwelge GMC Team.

July 23, 2021

Juanita and team were amazing in helping us purchase our new Jeep Gladiator. The process was easy and Juanita went above & beyond! Very responsive and informative. More

by april_coronado52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita
Jul 28, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Crenwelge GMC Team.

July 22, 2021

Great dealership, well run, knowledgable and friendly people in sales and service. Have been customer for many years and the dealership is always the same More

by alssei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 27, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for this amazing review! We really appreciate your business. Crenwelge GMC Team.

July 16, 2021

Took 2021 GMC ACADIA DENALI in for radio software update. Fast and friendly staff! Julie was very helpful, thanks! When looking for an additional truck, I'll will consider them in the future! More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie
Jul 21, 2021 -

Crenwelge Motors of Kerrville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Crenwelge GMC Team.

July 02, 2021

Very friendly and observant to important preventative maintenance repair service items for oil change/rotation of tires. Needed a new air filter and rear brakes More

by Katdeluca54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front desk, Julia in service dept
Jul 08, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Crenwelge GMC Team.

June 16, 2021

Service performed and completed as committed. Taylor was very professional and thorough. Every employee I had contact with was courteous and ready to help. Very good experience. More

by MarkA2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 22, 2021 -

Crenwelge Motors of Kerrville responded

Mark, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Taylor and the rest of our service team were able to repair your car to your standards. Best, Crenwelge GMC Team.

May 30, 2021

We were very pleased with the service and attention we received at Crenwelge Motors in Kerrville. They were very helpful in finding us just the right pickup. More

by verna.fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Curliss and Werner Johnson
Jun 03, 2021 -

Crenwelge Motors of Kerrville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Crenwelge GMC Team.

May 29, 2021

I have been coming to Crenwelge motors dealership since May 2016. I have always been pleased with their service. I have the life time warranty on my 2014 red Chrysler Town and Country so I come in every More

by mlee77a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Pestana
May 29, 2021 -

mlee77a responded

I have been coming to Crenwelge motors dealership since May 2016. I have always been pleased with their service. I have the life time warranty on my 2014 red Chrysler Town and Country, so I come in every six months to have my car serviced. I pull in the service lane, someone meets me, I go in wait about an hour, I pay for the service, then I drive off in a freshly washed car. How easy can that be. Keep up the good work. Janet

May 28, 2021

Very friendly fast service, my car was done earlier than expected. They washed my car before bringing it to me. I have not had a bad experience at Crenwelge. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 03, 2021 -

Crenwelge Motors of Kerrville responded

Debbie, we are glad to hear you enjoyed your recent visit to our service department. At Crenwelge GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Crenwelge GMC Team.

May 26, 2021

Everyone was friendly and took care of my service to my Jeep. Quick and complete. Nice to get all points inspection and explanation. Good job service dept. More

by dcmelancon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all the service people
Jun 01, 2021 -

Crenwelge Motors of Kerrville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Crenwelge GMC Team.

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