Crenwelge Motors of Kerrville
Kerrville, TX
Filter Reviews by Keyword
By Type
Showing 163 reviews
I bought a used vehicle from Crenwelge motors. I found a few things wrong with my new vehicle. I told them about the problems.i have never been treated so well before! Everyone there was amazing. I found a few things wrong with my new vehicle. I told them about the problems.i have never been treated so well before! Everyone there was amazing. They went way above and beyond. Cody Taylor and all the technicians. Wow!!! They actually cared. They actually came to work and did their jobs and then went above of what was expected of them. I honestly am humbled by this group of people. Thank you everyone you are the best! More
Took my car in for a routine annual maintenance. I had scheduled a repair called for in a recall. They were able to combine the repairs into a single visit. The service bays are usually busy here. G I had scheduled a repair called for in a recall. They were able to combine the repairs into a single visit. The service bays are usually busy here. Getting everything done in a single trip was a great surprise. More
My previous review was critical of the service and cost. The dealer contacted me and offered to make it right. I talked to the service manager and he offered to complete the service to my satisfaction. I re The dealer contacted me and offered to make it right. I talked to the service manager and he offered to complete the service to my satisfaction. I returned to the dealer and they took great care of me, finishing the service and making a cost modification that was acceptable to me. I will gladly return there for future service and will go there when I need a new vehicle. It's not often that you find a merchant who is customer-focused and willing to give the attention required to satisfy the customer. I think I've found a gem here. More
Brought my truck in for a recall repair. Told it would be about 3 hours but it only took just under 2 hours. Everyone was very nice and helpful in letting me know about my truck. Told it would be about 3 hours but it only took just under 2 hours. Everyone was very nice and helpful in letting me know about my truck. More
These guys made my car buying experience stress free and easy. They were professional but nice to work with. I will go back here for my next car purchase. easy. They were professional but nice to work with. I will go back here for my next car purchase. More