Crain Kia of Fayetteville

Just got first oil change Good service.i decided to walk to a store while I waited. It was 30 out and cold. When they called to say it was ready i told them I would would head Good service.i decided to walk to a store while I waited. It was 30 out and cold. When they called to say it was ready i told them I would would head that way I was walking back. They picked me up and I was very happy! More

Great service and atmosphere Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and anot Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again! More

GOOD WORK/ LOTS OF UPCHARGING This dealership has always done a great job on warranty and repairs, and the staff is very friendly , but I have never been in for anything that they This dealership has always done a great job on warranty and repairs, and the staff is very friendly , but I have never been in for anything that they didn't try to get me to purchase something that I hadn't come in for. The upcharging is very annoying. More

Quick and Easy From the time they contacted me to the completion of the sale, everyone was great. They worked hard to get what we wanted and in a price range we cou From the time they contacted me to the completion of the sale, everyone was great. They worked hard to get what we wanted and in a price range we could afford. More

Excellent service Brought the vehicle in for two recalls and an oil change. Service dept employees were very professional, friendly, and knowledgeable. I would defini Brought the vehicle in for two recalls and an oil change. Service dept employees were very professional, friendly, and knowledgeable. I would definitely recommend them! More

General maintenance I thought Chris Huebner was very attentive to the things on my car that needed to be fixed & explained what was being done & what it would cost. I wou I thought Chris Huebner was very attentive to the things on my car that needed to be fixed & explained what was being done & what it would cost. I would take my car there again when’s it needs anything. More

the best ever!!! Could not be any better service. Prompt. Friendly. Inexpensive. We were so pleased! The level of service was by far the best we have received in year Could not be any better service. Prompt. Friendly. Inexpensive. We were so pleased! The level of service was by far the best we have received in years from anyone. Thanks Crain!! More

Got Exactly what we wanted and more! We came in knowing exactly what we were looking for, Andrew got us in the vehicle for a test drive right away. He was knowledgeable, personable, and We came in knowing exactly what we were looking for, Andrew got us in the vehicle for a test drive right away. He was knowledgeable, personable, and did a great job each step of the buying process, making sure we were completely satisfied with our experience. We drove away knowing that we were well taken care of then, and will be in the future. More

Oil change- had been coming for years, will not be back Did not share all items that were red on my inspection. I had to read all paperwork when I left to discover there were issues with my filter that had Did not share all items that were red on my inspection. I had to read all paperwork when I left to discover there were issues with my filter that had not been mentioned when they called on the phone. They only mentioned the two most expensive issues. Did not honor coupons from my business with superior for years. this is the first time I have left this service department not impressed. More

Great people to do business with That staff were very friendly and caring. Wanted to do a good job and send me away happy. They suceeded. Doug, Travis, and Josh were great. Wanted That staff were very friendly and caring. Wanted to do a good job and send me away happy. They suceeded. Doug, Travis, and Josh were great. Wanted to take Josh home with me, he was so sweet. Love my new Kia Optima! More