Crain Kia of Fayetteville

The crain kia fam When i bought my car everyone involved were very friendly and helpful. I got a sweet deal on the car i traded in and was able to work out the best pay When i bought my car everyone involved were very friendly and helpful. I got a sweet deal on the car i traded in and was able to work out the best payment plan for the new car i got. Everytime i go up there for maintenance im always greeted with smiles and helpful people who remember you by name, and they always offer you snacks! This is definately not your average dealership thats for sure. More

Excellent service! The staff was very professional, helpful and friendly. They went above and beyond to take care of me. They surpassed my expectations and I highly re The staff was very professional, helpful and friendly. They went above and beyond to take care of me. They surpassed my expectations and I highly recommend them to anyone. More

Better appointment app needed While the service I received was fine, I had trouble getting an appointment. I made two separate attempts on the website (after receiving a mailing wi While the service I received was fine, I had trouble getting an appointment. I made two separate attempts on the website (after receiving a mailing with a qr code to the appointmentpage). After asking for an appointment, the website says I will be contacted to confirm the time. I never received confirmation for either appointment. So I just showed up and got the work done. More

Service I try to never get my car serviced anywhere but here, where I bought it. They are always so nice and efficient. This time my car also had a couple of I try to never get my car serviced anywhere but here, where I bought it. They are always so nice and efficient. This time my car also had a couple of recalls - they gave me a loaner even knowing that I was going to put lots of miles on it. They go out of their way every time to take care of whatever I need. More

Everything Worked Out Had an issue with Crain after their buyout of Superior Kia, but Douglas Steele, the general manager, stepped up and handled everything beyond my expec Had an issue with Crain after their buyout of Superior Kia, but Douglas Steele, the general manager, stepped up and handled everything beyond my expectations! This level of customer support is fantastic and I couldn't be happier with how things are headed under this new management. Thank you again for your dedication to your customers, I'll be coming back and telling others to do the same. :) More

Quick and easy. Every one is very efficient and courteous. I was even walked to my car when I was leaving and opened my car door for me. Every one is very efficient and courteous. I was even walked to my car when I was leaving and opened my car door for me. More

Car serviced. Chris was very helpful and polite. Good experience and car was washed. Chris made suggestions that were helpful. Will be back for next service when du Chris was very helpful and polite. Good experience and car was washed. Chris made suggestions that were helpful. Will be back for next service when due. More

maintenance checkup The staff was quite thorough at informing me of options to pursue (such as new wiper blades, fuel induction test) in addition to the standard six-mont The staff was quite thorough at informing me of options to pursue (such as new wiper blades, fuel induction test) in addition to the standard six-month maintenance checkup/oil change that I was having done. They didn't do anything without consulting me first and explaining it. More

Friendly and Considerate Service Andrew was very knowledgeable and helpful. His professionalism was greatly appreciated during this process. I will definitely send my friends and fami Andrew was very knowledgeable and helpful. His professionalism was greatly appreciated during this process. I will definitely send my friends and family here in the future. More

Great service Had oil change done and they were fast and friendly. Cheaper than moat places I've gone as well. Will be back for sure. Service department was great. Had oil change done and they were fast and friendly. Cheaper than moat places I've gone as well. Will be back for sure. Service department was great. More