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Crain Kia of Fayetteville

Fayetteville, AR

4.6
653 Reviews

3195 N. College Ave

Fayetteville, AR

72703

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Showing 653 reviews

February 02, 2019

Awesome Crain Team Great Experience from the recommendation I received from the Service Manager Red to the treatment from my salesman to the proffesionalism of my Finan More

by Sooneropoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Red Allwood, Desmond Lackey, Chris Fertig
January 15, 2019

Very helpful Crain Kia was very very helpful and pleasant to work with. I am a college student at the University of Arkansas, and they were able to drop me off and More

by lyle.trenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fertig
January 15, 2019

Quick and easy Everyone is very helpful, courteous and friendly! Helpful and courteous. The employee I've dealt with the most is Cody in the service department. Als More

by anns123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody was the employee I had the pleasure to deal with more than once. Sorry I do not know his last name., Terry Vanderent
January 13, 2019

Great service I have been extremely pleased with the service I’ve received. Everyone is friendly and helpful. I feel they do their best to take care of my vehicle More

by LMCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fertig
January 09, 2019

Full price slow service Key got stuck in the ignition. 6 days and 682 dollars later I find out they charged me 150 more for part than Kia.com More

by Rzbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Fertig
Feb 05, 2019 -

Crain Kia of Fayetteville responded

Hello, My name is Douglas Steele and I'm the GM at Crain Kia of Fayetteville. I'm sorry we took a little longer than what would seem to be normal. The online prices that you mentioned are going to be lower. They are there for shops and do it your selfer's. The dealerships use part warehouses and with that comes mark up at each level, thus the higher prices. We do stand behind our work and workmanship so there is some piece of mind there. I do appreciate your business and I wanted you to know the reason behind the price differences. Take care and let me know if you have any issues. 479-387-9000

January 05, 2019

Great prices Very polite and answer all questions. Great prices on pre owned vehicles. Great customer service. No pressure sales. Will recommend to family and frie More

by Jr2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Lackey
January 01, 2019

Pleased I am very please with the service we receive at Crain Kia. We started using their service department when it was still Superior Kia and have continued More

by Kia driver, RA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
December 29, 2018

Always treated well here The people at this dealership are extremely helpful, kind, and fair. After a small misunderstanding they went above and beyond to make sure I got my c More

by Airjohnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team, Terry Vanderent
December 26, 2018

New Car experience Andy the salesman did everything in his power to make it possible for this car purchase. He will do all he can to help you get into another vehicle. More

by NewcarbuYer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nichols
December 24, 2018

It was a great experience They were super nice and helped me get into a car, I really appreciate them. I would definitely recommend going here for a great experience More

by magen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Lackey
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