Crain Kia of Fayetteville

Car Deal Done Right I needed a new car for my business & found what I wanted at a dealership close to home. After waiting over a WEEK to finally get things wrapped up I’d I needed a new car for my business & found what I wanted at a dealership close to home. After waiting over a WEEK to finally get things wrapped up I’d had enough. We drove to Fayetteville for the day & just happened to stop by Crain Kia. We met Dominic outside & he was EXACTLY what we’d been needing at the last dealership. He didn’t waste our time, asked the right questions & found our new Kia Soul in less than 5 minutes. The Gentleman In finance, Austin had all of our paperwork finished & we were ready to go before Dominic even got back from filling up our tank! This dealership makes car buying easy & we’ll be back in December to buy another! More

Amazing 10/10 I was so happy with my service from Darren! 10/10 appreciate you so much you fit my every need for a great price. If you need someone to really make s I was so happy with my service from Darren! 10/10 appreciate you so much you fit my every need for a great price. If you need someone to really make sure you get a great deal call him More

Treat you like family They are Very helpful and willing to help in any way they can ! Had a great experience buying my first car would recommend to everyone They are Very helpful and willing to help in any way they can ! Had a great experience buying my first car would recommend to everyone More

Above & Beyond Exceptional Treatment!!! As a widow, the thought of buying a new car alone, was a terrifying thought to me. I had no intention of purchasing a new vehicle when I ran into one As a widow, the thought of buying a new car alone, was a terrifying thought to me. I had no intention of purchasing a new vehicle when I ran into one of your employees, Chad Beamer, at a local gas station & was so impressed by his knowledge & professionalism that I was willing to take a chance & asked for one of his cards. I contacted him via text shortly after & explained that due to unforeseen circumstance-my credit had taken some hits. He assured me that he would do everything possible to assist me & we scheduled an appointment for Monday morning. However, I had little optimism that anything positive would come from our meeting & I would be leaving with another rejection or with an unaffordable down payment. Reluctantly, I arrived at the dealership & was greeted by Chad. He immediately made me feel comfortable & at ease with his very charismatic personality & lack of pressure towards a sale. When we went for a test drive-I was originally looking at less expensive pre-owned vehicle-but I was floored when it was a new vehicle!! I’ve never ever even taken a new vehicle for a test drive let alone possibly own one-was just something I had accepted was never something I’d have in life!! However, that is no longer true!! Chad, Paul & Chris were all amazing!! No pressure, knowledgeable, professional & integrity are just a few positive words to describe these wonderful employees you are blessed to have working & representing your business!! Major kudos-to them and you. I hope that you cherish and reward them for an outstanding display of how a customer SHOULD be treated!! I’m more than satisfied-more than grateful-and definitely a customer for life!! Way to go!! More

Great Job! Car was as advertised, it was clean, and they even did a last minute detail of the car before we drove it off the lot. Great Experience! Car was as advertised, it was clean, and they even did a last minute detail of the car before we drove it off the lot. Great Experience! More

Reliable dealer for out of state buyer The entire Crain team helped me through what could have been a very challenging process, not only purchasing a first vehicle for my child but doing it The entire Crain team helped me through what could have been a very challenging process, not only purchasing a first vehicle for my child but doing it from out of state. They made the entire experience positive from negotiating to financing to delivery. Desmond, Tony, Chris, and team are first class all the way. From a picky buyer!! More

Love my car! Desmond and all the staff at Crain Kia were so great to work with. I would send my family to see them for a car! Desmond and all the staff at Crain Kia were so great to work with. I would send my family to see them for a car! More

Efficient Attentive Service The salesman paid attention to my specific needs and didn’t pressure me to buy without throughly checking all of my options. They offered competitive The salesman paid attention to my specific needs and didn’t pressure me to buy without throughly checking all of my options. They offered competitive financing as well. More

Say one thing before you agree to buy and another afterwards Did a balloon contract. Was told the mileage per year would be 15,000 per/year and was given the quote of 5% interest. Once we agreed, terms changed t Did a balloon contract. Was told the mileage per year would be 15,000 per/year and was given the quote of 5% interest. Once we agreed, terms changed to 12,000 miles/year and interest rate of 7.8%. By this time, my wife was emotionally committed. Confusing practices. Be cautious. More

2014 Ford Edge My husband and I were in the market for a bigger vehicle, as we will be adding a new member in March. I had always loved the Edge and had wanted to te My husband and I were in the market for a bigger vehicle, as we will be adding a new member in March. I had always loved the Edge and had wanted to test drive one. Crain Kia has always done my oil changes with my old car and it was time for a oil change so while there, we went and looked at the Edge. I fell in love with it and Crain was able to work with what I wanted my payment and helper us out so much. I highly recommend Crain for all services! Thank you, The Greens More