Crain Kia of Fayetteville

Great experience, friendly salesman. Only complaint is no spare tire was included with vehicle. Didn’t notice for a few days because of snow storm and I never got in the car. spare tire was included with vehicle. Didn’t notice for a few days because of snow storm and I never got in the car. More

Great service. Brett worked with us and found the car color my daughter wanted. Gave us reasonable pricing without lots of negotiations. Easy process without lots of hassles. color my daughter wanted. Gave us reasonable pricing without lots of negotiations. Easy process without lots of hassles. More

Quick and worked with us on our budget. We had a set monthly payment, they had all of that previous information (regarding monthly payments) to make our sale go quickly. monthly payment, they had all of that previous information (regarding monthly payments) to make our sale go quickly. More

Xochi Ojeda was an amazing salesman. We went to look at a used car and he helped us get into a brand new kia k5 instead. used car and he helped us get into a brand new kia k5 instead. More

Everyone was polite, professional, friendly and didn’t try to push things on you. They worked to get the monthly payment where it was needed. try to push things on you. They worked to get the monthly payment where it was needed. More

Initially had an issue buying my new Kia here... but GM Paul Robertson worked hard to resolve it and i am satisfied with the result. Thank you Paul! I like Kia brand and the warranty they offer. Will pr Paul Robertson worked hard to resolve it and i am satisfied with the result. Thank you Paul! I like Kia brand and the warranty they offer. Will probably return to buy a car for my daughter as well. More

Very courteous salesman who worked diligently to get us into a vehicle. I was not happy that the price of the car had to be raised in order to qualify for financing. into a vehicle. I was not happy that the price of the car had to be raised in order to qualify for financing. More

There's a reason why I have purchased so many kias. The customer service is A+. My salesman was thorough and made the buying process quick and painless. Of course,as always,the g.m. Paul Robertson was help customer service is A+. My salesman was thorough and made the buying process quick and painless. Of course,as always,the g.m. Paul Robertson was helpful and a pleasure to work with. More

These people were absolutely clueless and to make matters worse I identified an issue with the car 5 minutes into the drive home and called them immediately. They told me that I bought the car as is. It to worse I identified an issue with the car 5 minutes into the drive home and called them immediately. They told me that I bought the car as is. It took going back and forth 4 times to get them to fix it and accept responsibility. They recorded the mileage that was on the car incorrectly and after many frustrating calls back and forth they where they antagonized me they never did get the title to me and implied this was my fault too. I would never buy from them and would discourage anyone else from even thinking about it. They had people who were new explaining/not adequately handling the transaction and de t me away to return later to complete the deal. The absolute worst they rethey gave me the. Wrong car fax and they recorded my contact information and had some poor flunky drive an hour and a half out to my home unannounced to get me to sign new paperwork. Unbelievably unprofessional! More

We had a great experience at Crain Kia buying our new telluride! Collin and the whole team were very wonderful and easy to work with telluride! Collin and the whole team were very wonderful and easy to work with More