Crain Kia of Fayetteville

My wife bought a Kia from Crain Kia Fayetteville last My wife bought a Kia from Crain Kia Fayetteville last week. Well she was rushed thru the signing process. She was told they was including a service My wife bought a Kia from Crain Kia Fayetteville last week. Well she was rushed thru the signing process. She was told they was including a service plan and extra warranty by Collin the Finance manager. Well when she logged in to Kia motor finance she noticed she was charged $4000 for the service they said they was included in the deal. Well I call Collin and all he would say is “ SHE SIGNED A LEGAL DOCUMENTS “ they never went over numbers with her and sent her home with a buyers order that didn’t include the service plane but is now sending paperwork with a very different total amount financed! So I won’t recommend Crain Kia! We trade every two years and will not use any Crain automotive group. Collin is very Arrogant and doesn’t need to be in a management position! More

Great experience buying a car for my daughters 16th birthday! Thank you guys for making it so easy! birthday! Thank you guys for making it so easy! More

This is the second vehicle I've bought from Crain Kia of Fayetteville in two years! Excellent customer service!!! Thanks Zane and Ed!!!! Fayetteville in two years! Excellent customer service!!! Thanks Zane and Ed!!!! More

Paul & Chris did a fantastic job dealing with my situation and I'm very pleased. situation and I'm very pleased. More

One of, if not, the best car buying experiences I've ever had! They made the process so easy and simple. They treated me with so much respect and courtesy. Zane was fantastic to work with! had! They made the process so easy and simple. They treated me with so much respect and courtesy. Zane was fantastic to work with! More

Chris was great to work with! I would buy from him again in the future. in the future. More

This dealership was very professional and respected all of my requests. We came in and completed a sale in roughly two hours. Thank you of my requests. We came in and completed a sale in roughly two hours. Thank you More

Fastest and easiest car buying experience ever. Everyone was so helpful and Chris was great! was so helpful and Chris was great! More

Adrian was awesome to work with and worked around my schedule. He made sure we were happy with our purchase. Very professional. Easy process. Would do business with Adrian again if I need another car schedule. He made sure we were happy with our purchase. Very professional. Easy process. Would do business with Adrian again if I need another car. More