Crain Ford of Little Rock

Worst dealership I have ever encountered. I have called 3 times since we left and still have issues waiting on a call that I still haven't recieved from any manager. Sales person cant transfer me to one and times since we left and still have issues waiting on a call that I still haven't recieved from any manager. Sales person cant transfer me to one and have left my name and number 2 times and still haven't gotten a call. Really dont think these people care about their customers. I would drive back to the store but I'm 2 hours away but I still may have to. More

Everything was great. Erick was going to call me back the following Monday concerning an issue with my center console but I haven’t heard from him. That was over a week ago now. following Monday concerning an issue with my center console but I haven’t heard from him. That was over a week ago now. More

Larry Hodges sold us our 2019 Ford Flex and he was awesome. No pressure he knew what he was talking about and so helpful and continues to be so! The whole team was amazing we really appreciate How the awesome. No pressure he knew what he was talking about and so helpful and continues to be so! The whole team was amazing we really appreciate How they made us feel. Crain Ford of Little Rock is an awesome dealership! More

Stephen Thornton was and awesome salesman I sent him want I wanted and he made sure I got it! thanks Stephen and the crain team I wanted and he made sure I got it! thanks Stephen and the crain team More

The Customer Service I received was superb! The service was professional and friendly! Both representatives demonstrated good knowledge about the vehicle. Thank you! Kimberly Jordan was professional and friendly! Both representatives demonstrated good knowledge about the vehicle. Thank you! Kimberly Jordan More

A Dream Come True Robert Mills and the rest of the team at Crain Buick & GMC helped me spring a monumental surprise on my wife - she had always wanted to wake up to a s Robert Mills and the rest of the team at Crain Buick & GMC helped me spring a monumental surprise on my wife - she had always wanted to wake up to a set of keys under her Christmas tree, and the Crain team helped deliver on that bucket-list item for Tracy. The unveiling was epic, and made both our holidays. Thanks again, Robert - you really caught the spirit! More

Great staff and thanks so much to mr Michael benson. Me Benson went above and beyond to help me on my vehicle purchase. Definitely recommending friends and family to salesman (Big mike) Michael Benson. Benson went above and beyond to help me on my vehicle purchase. Definitely recommending friends and family to salesman (Big mike) Michael Benson. More

The people at this dealership were very patient with me, I am a very picky buyer and it took quite a while to figure out what I wanted but they were very patient I am a very picky buyer and it took quite a while to figure out what I wanted but they were very patient More

I would definitely recommend Crain Ford to anyone. My experience was awesome. Michael Benson sold me an mustang that I absolutely love. Go see him you won’t be disappointed... Veronica J. experience was awesome. Michael Benson sold me an mustang that I absolutely love. Go see him you won’t be disappointed... Veronica J. More

Great Customer Service Thank you to Mr. Henry Hodge-Bey for a pleasant experience on purchasing my first vehicle!!! He was so helpful and I would highly recommend you to any Thank you to Mr. Henry Hodge-Bey for a pleasant experience on purchasing my first vehicle!!! He was so helpful and I would highly recommend you to anyone looking for a vehicle! I look forward to continuing my business with you in the future! More