Crain Ford of Little Rock

I can't say enough positive things about Crain Ford of Little Rock. I have purchase multiple vehicles over the years and always had a great experience, but the recent purchase of my 2025 Range Rover Vela Little Rock. I have purchase multiple vehicles over the years and always had a great experience, but the recent purchase of my 2025 Range Rover Velar was beyond wonderful. This has been on my wish list forever and Bailey and his manager went above and beyond to make it happen for me. I strongly recommend anyone who has a dream car to contact Bailey, and he will make it happen! Thank you all so much!!! More

Tarrelle Hall was remarkable and outstanding on how he treated us and selling us exactly what we were searching for. His loyalty and professionalism is far beyond what we expected!!! treated us and selling us exactly what we were searching for. His loyalty and professionalism is far beyond what we expected!!! More

It was a 34 day nightmare with no loaner vehicle as contracted in the Ford Protect extended service plan contract. Their phone service is one way. You can call them, but they cannot call you. I imagine contracted in the Ford Protect extended service plan contract. Their phone service is one way. You can call them, but they cannot call you. I imagine part of the screwing over is because I did not buy from them this time last year. They had some nice comparable rides this time last year, but everything was $4,000 to $5,000 more than similar rides in Texas, Oklahoma, Missouri, and Mississippi. I bought my truck in Texas. Since they are unable to fix my truck in a timely manner and they leave you walking while your truck is in the shop. I still will not buy a vehicle from them or have one serviced by them. And the best way to do that is never buy another Ford. And remember, if they cannot return your calls in a timely manner and they cannot fix your vehicle in a timely manner, don’t shop there because it will cost you. And in closing, the “Protect on Ford” extended warranty is worthless as well as the “Ford Customer Advocacy” service. More

Tyler Benson was great with his services 👏 and was Polite prompt and answer all questions that I need Polite prompt and answer all questions that I need More

They avoid performing any warranty repairs and always have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at a have some excuse why issues are the customers fault and not that ford vehicles are built cheap. Avoid this horrible dealership and ford vehicles at all times More

Words cannot even begin to express the amount of time, work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helpe work and dedication Que Roberts put into my car deal. Being a first time buyer, I was very nervous about the whole process. Mr.Roberts not only helped ease that anxiety, but shot it to me straight about the details of my deal and got it done with professionalism, timeliness, and just pure business class. He made sure everything went smooth and handled everything so well. I told myself after this experience, I WILL NOT buy another car from anyone but Que Roberts. Thanks for making me feel like a valued customer and you have my whole family as customers for life from here on out! More

Bailey was absolutely phenomenal! He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price p He made sure to take amazing care of us! He answered any and all questions we had. He made sure to get exactly what we wanted and at the best price possible! He is very knowledgeable having multiple years in the business. Zack is super knowledgeable due to a decade + in the business and is an absolute straight shooter. He made sure to explain everything extremely well and made sure we were comfortable with the numbers. I highly recommend shopping Crain Ford of Little Rock! You will not be disappointed! Go see Bailey Laster! More