Crain Ford of Jacksonville

I frequently take my truck here to get quote's and work done. They have always been honest with pricing and flexible with scheduling. done. They have always been honest with pricing and flexible with scheduling. More

Dawson was very professional, and helpful. He was very knowledgeable and great salesman. We will be back!! He was very knowledgeable and great salesman. We will be back!! More

Everyone at the dealership is was so friendly and helpful. I was able to get the truck I wanted at a fair price. I would definitely recommend them to anyone who wants to be valued during their shop helpful. I was able to get the truck I wanted at a fair price. I would definitely recommend them to anyone who wants to be valued during their shopping experience. More

I spent a couple weeks shopping on line to find a dealer close to me. Ford has great employee pricing going on and we have had our eyes on a Bronco for a while. We called several Ford dealers close to our h close to me. Ford has great employee pricing going on and we have had our eyes on a Bronco for a while. We called several Ford dealers close to our house and Jacksonville Ford had exactly what we wanted. We actually were able to get a Sport because of the discounts. We are over the moon. The entire Crain team we worked with during the process were great to us. More

Great place to buy a New Ford Expedition. Very Friendly staff and clean place to buy from. Will be back to service my Expedition Very Friendly staff and clean place to buy from. Will be back to service my Expedition More

I've always loved Ford, but my salesman was especially good. He helped me get the right car and a really great deal. I'll be going to Andy Crane for all my purchases. Thank you!! good. He helped me get the right car and a really great deal. I'll be going to Andy Crane for all my purchases. Thank you!! More

Josh is an awesome salesman to deal with. Every person there was great to deal with, very professional!! Every person there was great to deal with, very professional!! More

Purchased F150 in at beginning of September with Crain's full package. Didn't receive paperwork for tags until end of December. Everytime the truck goes in for anything other than oil change I am told it's full package. Didn't receive paperwork for tags until end of December. Everytime the truck goes in for anything other than oil change I am told it's not covered. Every oil change they hand me a bill when I have already paid through my service plan. Then we have to go through the process of finding out I have a actually have a service plan. Can't take it anywhere else cause I don't register in the shared network of information. Every oil change they forget to reattach the plastic undercover of the vehicle so it hangs down potential creating a hazard for the vehicle or anyone behind it. They removed floor mats and did not return until I mentioned it. They broke my windshield wiper and then acted shocked when I asked what happened. Overall I am tired of dealing with this company even though most of employees were nice the rest just dumb. Thanks for asking my opinion next time don't. More