Craig and Landreth Cars
Louisville, KY
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Service department Scheduled both my vehicles for airbag recall. I was assured that one vehicle would be done in the morning so that I could swap vehicles early that af Scheduled both my vehicles for airbag recall. I was assured that one vehicle would be done in the morning so that I could swap vehicles early that afternoon. I just called and was told that the first vehicle wouldn't be done until late this afternoon if at all today. Ridiculous!! More
do not go there I cosigned for a car for my son he lost his job as soon as I found out that he lost his job I told them that he was not working nor did not have insur I cosigned for a car for my son he lost his job as soon as I found out that he lost his job I told them that he was not working nor did not have insurance they told me it was not their place to check and see if he was employed or had insurance they financed it any way I am disabled and on a limited income now I have a car that I do not want or that I can afford More
Easy, friendly, and convenient They took really good care of me and my family, it was a smooth process from start to finish. Thanks for all of the help! They took really good care of me and my family, it was a smooth process from start to finish. Thanks for all of the help! More
Wonderful experience! Chris, Tod, and Kenny at the Dixie hwy location did an incredible job helping me find a vehicle and made the process easy for me. The entire experienc Chris, Tod, and Kenny at the Dixie hwy location did an incredible job helping me find a vehicle and made the process easy for me. The entire experience was great. They had a car running for me when I got there, shook my hand and were eager to earn my business. I brought four family members with me and they made sure everyone was comfortable and they listened to what everyone had to say. They offered me more than anyone else for my trade, went to bat for me on my interest rate, and they were reasonable about negotiating the sell price. The entire process was quick and done the way it is supposed to be done. They were respectful and I feel great about buying from this dealership. I will definitely be purchasing another vehicle from them when it's time and I would refer anyone to them. The staff and company have integrity and I feel great about my decision to buy from them. Oh and I LOVE my new to me Acura :) I have been searching for a car for a month, I've met a lot of nasty salesman that tried to lie right to my face and left a bad taste in my mouth. Tod, Chris and Kenny really impressed me and my family- that's not easy to do. Thank you so much guys!! More
Satisfied for over 15 years! I have bought many vehicles from C&L for over 15 years and the service has ALWAYS been exceptional! Staff and the leadership team made the process smo I have bought many vehicles from C&L for over 15 years and the service has ALWAYS been exceptional! Staff and the leadership team made the process smooth and provided EXCELLENT customer service. So before purchasing your next vehicle, whether NEW or USED stop by C&L and checkout their inventory. Over 800 cars, trucks and SUVs in stock. You don't see what your looking for, Joey Craig will find what your looking for. Great place to buy your next vehicle! More
False Advertising Car was advertised to have satellite radio which costs $500 and it doesn't have it. It's not as though when you pick up a car you can know if satellit Car was advertised to have satellite radio which costs $500 and it doesn't have it. It's not as though when you pick up a car you can know if satellite radio is installed because it has to be activated. I trusted that the list of features was correct. I called Stacey and she told me that they can't keep adding options to the car. Seriously? I am asking for them to honor their written word not add new features. More
Warranty I purchased a two year bumper to bumper warranty that covers everything but normal wear and tear. Had the truck not even two weeks and the check engin I purchased a two year bumper to bumper warranty that covers everything but normal wear and tear. Had the truck not even two weeks and the check engine light came on. No auto store knows why. Too bad I wasted money on the warranty because a check engine light being on is apparently part of normal wear and tear. Avoid this dealership at all costs. More
NO WAY The salesman i was working with actually told me "internet sales are a waste of my time". Believe me, i wouldn't be shopping on the internet if i had The salesman i was working with actually told me "internet sales are a waste of my time". Believe me, i wouldn't be shopping on the internet if i had the time to look for a car in person. And if YOU don't want to use the "internet process" to sell a car, DON'T ADVERTISE ON THE INTERNET. I was insulted and talked down to by the salesman which is uncalled for. I would say the salesman has been at his job too long if he thinks that is the way to represent his employer. Also the internet listing had several options posted for the particular vehicle i liked that were in fact, NOT EVEN ON THE CAR! I was told that did not affect the price and that the "internet does it". Quite frankly that is false advertising and if it were my car lot, i would be sure i wasn't making false claims about a car. REALLY REALLY bad experience. Has turned my car search into a thing. More
Awesome Dealership!!! I would like to say that I had a great experience working with Craig and Landreth Cars on Bardstown Rd. Kallentino Williamson was a outstanding car sa I would like to say that I had a great experience working with Craig and Landreth Cars on Bardstown Rd. Kallentino Williamson was a outstanding car salesman and was very professional. I bought a 2011 Kia Optima and I am in love with my car! More
good and fast well organized, friendly no pressure, i was allowed time to make decisions on my own, a very good experience I would definitely buy from C & L in Loui well organized, friendly no pressure, i was allowed time to make decisions on my own, a very good experience I would definitely buy from C & L in Louisville, KY again! Kallentino Williamson was very knowledgable, friendly and helpful, if you go there you will get a good price, and they stand by their word - ask for Kallentino Williamson, he is really a great person to work with! More