Coyle Chevrolet Buick GMC

They Ripped Me Off on Internet Sale Beware of this dealer!!! On 6/26/15 I saw a GT500 on Internet. I contacted a salesperson, and we exchanged pictures. I agreed to drive up and pick up Beware of this dealer!!! On 6/26/15 I saw a GT500 on Internet. I contacted a salesperson, and we exchanged pictures. I agreed to drive up and pick up the car. On Saturday I gave a deposit to hold the car on my credit car. I gave the MAXIMUM amount of the range they asked for. On Saturday evening, after I arranged to give employees a couple days off with pay and for a house sitter, I received the following message: "We wanted to get in touch with you to let you know that the 2011 Ford Shelby GT500 has been sold. As it turns out, I have an excellent selection of similar models that I would love to tell you about. I just have a couple of questions in order to narrow down our options to the vehicles that will work best for you." That cost me about $500 in employee wages, and Coyle has KEPT MY DEPOSIT with no attempt to compensate me. THEY SOLD THE CAR I PUT A DEPOSIT ON WITHIN A FEW HOURS OF TAKING MY DEPOSIT, and they have not even refunded my deposit or apologized. To me, this seems like consumer theft. If a company enters a contract, and breaks the contract a few hours later, and then makes no effort to compensate expenses, let alone return the deposit or apologize, they are dishonest. If they do this on a sale that is in the open, imagine what they might do behind closed doors. I have all the documentation to prove this. I guess they think since I am 600 miles away, I don't matter. More

Very Pleased Customer My wife and I visited the dealership to just "look around" and left with a brand new truck! We found the sales staff to be exceptionally thorough, ea My wife and I visited the dealership to just "look around" and left with a brand new truck! We found the sales staff to be exceptionally thorough, easy to talk with and good listeners. Our sales person, Tony, immediately gained our trust and didn't try to over-sell. Since we were just "looking around" we had not done our homework on trade-in value etc. Tony treated us with respect and didn't make us feel like idiots. He was an excellent listener, and with the help of his superior, we got a deal that was acceptable to us and we left with the new truck. We would definitely purchase from this dealership again. More

Awesome! Steven Clubb was awesome to work with. He worked a deal for us and we walked away with a pretty sweet ride. Family friendly and most of the staff was Steven Clubb was awesome to work with. He worked a deal for us and we walked away with a pretty sweet ride. Family friendly and most of the staff was helpful and kind! They even had a gift for our son! Very happy More

Great Experience!! We had a wonderful experience buying our car from salesman Chris Copeland. He was very knowledgeable about the vehicle we wanted, worked with us to g We had a wonderful experience buying our car from salesman Chris Copeland. He was very knowledgeable about the vehicle we wanted, worked with us to get the price point we wanted, never made us feel pressured into anything, and overall made the experience very enjoyable! We had dealt with another salesmen at a different dealership a few months prior who cared more about selling us a car as fast as he could than actually taking the time to talk to us about what we liked or what we were in the market for. We were even laughed at when we told this previous salesman what we wanted our monthly payments to be for a car we were looking at. Chris, however, worked with us to get us exactly the payments we wanted. He was honest, explained all of our options, and this allowed us to make very well informed decisions about our purchase. Overall, we are very pleased with our experience. More

Great experience I have had horrible experiences in the past. Not this time. I enjoyed my experience and my salesperson. Great patients and humor. Matt Wells made me f I have had horrible experiences in the past. Not this time. I enjoyed my experience and my salesperson. Great patients and humor. Matt Wells made me feel comfortable with the experience and our decision. Thank you, I will gladly do it again. More

Never Again I have bought several vehicles from the Coyle family dating all the way back to New Albany. I will never shop there again. I was in last week and deal I have bought several vehicles from the Coyle family dating all the way back to New Albany. I will never shop there again. I was in last week and dealt with a girl that had no clue what was going on. I told her the truck I wanted, gave her the number off the windshield. She then asked me for my number and when I could come back and drive it because she was actually leaving for the day. Never again. More

cheverolet is great I had a great experience.I would definitely go back,if I needed another car.Our salesman was Antonio Gilkey.He was stupendous.Best experience ever. I had a great experience.I would definitely go back,if I needed another car.Our salesman was Antonio Gilkey.He was stupendous.Best experience ever. More

Great Very patient, did not make me feel rushed at all. Very thorough, and courteous. Answered all my questions with ease. I purchased a 2014 Malibu LTZ and Very patient, did not make me feel rushed at all. Very thorough, and courteous. Answered all my questions with ease. I purchased a 2014 Malibu LTZ and needed a lot of help learning all the special electronics and setting up onstar and Tony helped me with this with no problems. More

great buying experience After going to a different un-named deters hip and having a horrible experience I was nervous before I even stepped foot on coyles lot. In less than After going to a different un-named deters hip and having a horrible experience I was nervous before I even stepped foot on coyles lot. In less than a minute after arriving a sales associate by the name Matt Wells approached me and asked if he could assist me. Expecting your typical pushy non caring buying experience I followed him out to the lot. It was only five minutes in and I new I had come to the right place. Matt wells was a very patient and helpful associate. He had all the knowledge I required on the vehicles and was extremely personable. I went from being nervous to actually having a good time while car shopping. Not to mention I found a 2010 dodge avenger that I absolutely love. And after I left the lot I had more questions and a minor problem that were addressed immediately. I highly recommend this dealership and especially Matt wells if you are in the market for a vehicle. More