Cox Chevrolet Incorporated - Service Center

Ray Orion is knowledgeable and excellent customer service , he is very attentive of what you need done . , he is very attentive of what you need done . More

Roberto and his team are amazing! I have always received the most professional service of any dealership I have bought a car from. I would recommend Cox Chevrolet to anyone looking f I have always received the most professional service of any dealership I have bought a car from. I would recommend Cox Chevrolet to anyone looking for service. More

Cox Chevrolet was professional and helpful through the entire process. I would like to give a special thanks to Arianna at the front desk who really created a great welcome and a friendly environment that entire process. I would like to give a special thanks to Arianna at the front desk who really created a great welcome and a friendly environment that felt much more genuine than the typical dealership. I would recommend Cox to anyone looking to buy a great American made car or truck! More

Janessa was amazing help. The customer service was great, staff was great everyone was so friendly. The customer service was great, staff was great everyone was so friendly. More

had my camaro in for a transmission problem (51000) miles, Needed a torque converter. Charged $2900 +. Parts totaled $1133.00, checked gm part prices, charged $585.00 more than msrp. miles, Needed a torque converter. Charged $2900 +. Parts totaled $1133.00, checked gm part prices, charged $585.00 more than msrp. More

I am very disappointed with Cox Chevy. I bought my car from them about 7 months ago. Within the 1st month the tint on my window melted. I was told several times it was under warranty. I bought my car from them about 7 months ago. Within the 1st month the tint on my window melted. I was told several times it was under warranty. I called several time to make an appointment to have it fixed only to be told the tint company wasn't available for a few months. 6 months later, I finally got an appointment. I took the morning off of work to have this done. . When I arrived I was told this was not under warranty and I would have to pay them. I was mislead and put off from the beginning. I will never have my vehicle serviced at Cox Chevy again. Cox Chevy you lost a faithful customer. I hope you don't treat all women in this manner. But by reading the reviews, I'm being to think so. More

What part of "I need my horn replaced" didn't they understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have t understand? I made an appointment to have my horn replaced. It's a dual horn, and one of the two went out. When I get there, they tell me they have to diagnose my vehicle... I just need my horn replaced. After a $192 diagnostic fee, guess what... my horn needs replaced! An hour and half later and $350 for a $20 horn, they want an "Excellent" rating for their survey... LOL! More

I arrived at scheduled time, Dave my service associate was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was fina was polite and Informative however, he had told me two hours for a tire rotation, alignment, and basic inspection. After the third hour, car was finally done. Cox was to bill a 3rd party for the service however they were difficult to convince as to how to go about doing so. In the end I ended up having to pay the bill myself as they couldn't accomplish the billing task. After leaving I realized they had not given me any documentation as to the work that was completed. I especially wanted the inspection report but did not receive one. I'm skeptical the work I requested was actually done to my vehicle. Not the best dealer experience I've had and will find another dealership service center for my future needs. More

Terrible service department, they charged me $415 to fix something, misdiagnosed the problem and I had to go back, then charged me another $176 to fix the same problem they fail to fix the first time. Do n something, misdiagnosed the problem and I had to go back, then charged me another $176 to fix the same problem they fail to fix the first time. Do not recommend at all. More

You should stay away from this dealership. I would write one of those funny bad reviews, but this was too serious for that. If I had any money or time to spend I’d get second opinions and/or get a lawyer. T one of those funny bad reviews, but this was too serious for that. If I had any money or time to spend I’d get second opinions and/or get a lawyer. The other bad reviews for Cox dealerships are well deserved. The service department incompetence is almost unparalleled. I am at the end of a two week ordeal that was so bad that I actually bought a car sight unseen from CARMAX from my phone while waiting on a salesmen to come back with another run of bad pricing while trying to push me into a car I had zero interest in. Long story short, I had to constantly call or go in person to get any info. Zero upfront communication on pricing. At this point the only thing that helped ease the burden was that they reduced the diagnostic to 200.00 plus tax…needless to say, no repairs to be done by these guys. If this was the last dealership on the planet, I’d walk before buying or servicing a vehicle here. More