Cox Chevrolet Incorporated

Helpful courteous and knowledgeable We have a very complex work schedule he was very accommodating to our schedule late weekends evenings no matter how many times we wanted to go look at We have a very complex work schedule he was very accommodating to our schedule late weekends evenings no matter how many times we wanted to go look at different vehicles for comparisons he was always there and willing to help. When it came down to the last two vehicles he put them side by side so that we could make our finale decision. He was super patient because that decision took an hour to decide. Of course he got a kick out of the time it took to make our decision More

Long Wait but good deal and stand up stand up staff Long wait for finance team to finish deal and issues with paperwork, however salesman and manager both corrected the situation right away. Salesman w Long wait for finance team to finish deal and issues with paperwork, however salesman and manager both corrected the situation right away. Salesman was very attentive to needs and addressed all questions concerns we had right away to acceptable solutions. Would recommend. More

Great job . I really enjoyed purchasing this vehicle. Neal did a great job. I would purchase from this dealership again. We are very happy. Thanks. . I really enjoyed purchasing this vehicle. Neal did a great job. I would purchase from this dealership again. We are very happy. Thanks. More

Amazing Tony made the experience of buying a first car memorable and enjoyable. He was personable and made sure that I was comfortable throughout every step o Tony made the experience of buying a first car memorable and enjoyable. He was personable and made sure that I was comfortable throughout every step of the way. More

Phenomenal service! After a terrible experience at another Chevy dealership in Orlando, Cox Chevy made everything right. I came in with all my paperwork ready and they he After a terrible experience at another Chevy dealership in Orlando, Cox Chevy made everything right. I came in with all my paperwork ready and they held their word and beat the previous offer. Beyond that Joel, Juan, and Dan did a fantastic job of following up on the sale and making sure that the truck was performing perfectly as I drove it home. I cannot reccommend Joel, Juan, and Dan at cox Chevy enough. I will absolutely be coming back for my future purchases. More

Great This dealer ship is amazing. Everyone is extremely helpful and kind. The process for the purchase was simple and straightforward and didn't take as lo This dealer ship is amazing. Everyone is extremely helpful and kind. The process for the purchase was simple and straightforward and didn't take as long as I had thought it would. More

Amazing The service was amazing in more ways than one. Everyone was extremely polite and professional, interacting in a friendly way that felt both sincere an The service was amazing in more ways than one. Everyone was extremely polite and professional, interacting in a friendly way that felt both sincere and honest. More

Excellent. Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do bu Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do business with these guys. More

Wish it was a better review Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactor Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactory service on the days following delivery of the vehicle. Mr. Curto told me on 2 separate occasions that scratches in the car would be completely removed prior to my taking ownership. He assured me he had been a detail technician prior and would make sure the scratches would be repaired prior to taking delivery. After I got the car home, under closer inspection the paint was scratched and had swirl marks over the entire car. I took the car to a professional who advised me that the car had sustained significant damage to the clear coat from debris in the washing and drying rags along with improper buffing techniques. The car was new but had sat on the dealer lot for over a year. Too many carless washes over that timespan were most likely the primary cause. When I contacted Mr. Curto concerning the paint damage and the cost to fix it, he provided false excuses and no solutions. He told me the dealership could not have caused the damage and that the car came from the factory with the swirl marks. He further insulted me be implying that I had looked at the car on two separate occasions before taking ownership, thereby implying the problem was not his or the dealerships. It cost me $800 to repair the clear coat with less than 100 miles on the car. Another issue: When I received my finance paperwork from GM Financial over a week after taking delivery, I noticed that I had been charged hundreds of dollars more than the price on the purchase documents that I signed. The dealership also had failed to give me my finance paperwork that I signed the day of delivery. I had to call back two times and ultimately was mailed the documents over a week later. It was then that I could actually compare the documents I signed vs the documents I received strait from GM Financial. I was charged hundreds more than the contract price. No one had any answers or solutions on why I was charged hundreds more than I should have been. Note: Dan Welte (manager) stepped in and was honest and tried to resolve the issues. But as of today the car cost me over $1,000 more due to paint repairs and a false GM Financial agreement. More

Landed my Dream car My brother has been buying vehicles from Mike Rupp at Cox Chevrolet for years now for himself his wife and most recently his son. He sent our younger My brother has been buying vehicles from Mike Rupp at Cox Chevrolet for years now for himself his wife and most recently his son. He sent our younger brother there recently where he purchased his Chevy Malibu. I’ve been searching for the right car for months and my brother insisted I go see Mike at Cox and promised he would take care of me, and that he did. Mike was super helpful. He picked me up from my house brought me to the bank and worked his magic. Today I drove off the lot completely satisfied is my dream car. One more satisfied customer to add to his list! More