Cox Chevrolet Incorporated

Great Customer Service!!! Have been dealing with Cox Chevrolet for years.Borh my wife and I both leased car and truck from them a couple years ago.I worked with Juan Palacios Have been dealing with Cox Chevrolet for years.Borh my wife and I both leased car and truck from them a couple years ago.I worked with Juan Palacios the first time and both Juan and Derick Castrillon the second time.I would highly recommend both for a new vehicle!!!Thanks again! Mike Barkey More

GOOD PEOPLE Thank you Joel, I really appreciate you and your team at Cox Chevrolet. This is the car for me, I know I will love every day with this car. Please th Thank you Joel, I really appreciate you and your team at Cox Chevrolet. This is the car for me, I know I will love every day with this car. Please thank the Cox team. This Gen 6 Camaro is awesome! Respectfully submitted, Steve Hanosh 2018 CaMaro 1SS 1LE Black More

Best quick service We bought car in Cox with help of Denny Hodges and Joel Curto. They worked together as a team and we were able to complete purchase within two hours. We bought car in Cox with help of Denny Hodges and Joel Curto. They worked together as a team and we were able to complete purchase within two hours. They both very kind people and excellent professionals. More

So let us put they are scamming into perspective So putting my sale experience with Cox into perspective.. we purchase a 2015 Chevrolet Z71 pickup truck last October. We paid $28,000 for the vehicle So putting my sale experience with Cox into perspective.. we purchase a 2015 Chevrolet Z71 pickup truck last October. We paid $28,000 for the vehicle which was the top and high end of the vehicle's value. When we picked up the vehicle the paint was all Staind from rain otherwise it looked pretty good. When we got the vehicle home the same day we purchased it I decided to wash it. While washing it I stepped into the bed to wash the roof and found there was a moderately sized Dent near the cab light. Also, one tire was low on air and I found another one was plugged. I called my salesperson back regarding the issues and was told that when they plug a tire it is safe and does not need to be repaired. He also asked us to bring the vehicle back so they could repair whatever was causing the leak on the tire that was low. I explained to him that we paid $28,000 for the vehicle which was the top top of the vehicle's value and plugging a tire was unacceptable and having a tire that was previously plugged is unsafe. With all of his service knowledge he disagreed with us. I also discussed the dent in the roof and was told that I should have noticed that when we purchased the vehicle. Question, how many times when someone purchases a pickup truck do they jump into the bed and go inspect the roof? Likely just like myself none. Again I tried to discuss this with the sales person to no avail. Again, we purchased the vehicle in October 2017 with 29000 miles on it and went to sell it to a dealer who ran a Carfax only to find the vehicle had been in a previous accident by the original owner. Now, when we purchased the vehicle before the finalization of the sale we ask for a Carfax. Being excited because we really love the vehicle we reviewed what they gave us only to recently find out that they gave us an AutoCheck and not a Carfax. While considering selling the vehicle to another dealership and they ran the Carfax again we were advised that in July of 2018 there was an accident to the vehicle, it was reported to Carfax in July of 2017 and the vehicle was repaired at Cox Chevrolet. When we discussed purchasing the vehicle again we requested the Carfax and we also asked if the vehicle was ever in an accident. Again our salesperson reported to us the vehicle had never been in accident and as notice before they provided us with an AutoCheck and not Carfax. Of course shame on us on that behalf but again we ask the salesperson several times if the vehicle was ever in an accident where he provided us paperwork and said no the vehicles never been in an accident. Unfortunately, that's completely untrue because Cox Auto Body repaired the vehicle. How shady is that? Not only did they refuse to provide us with safe tires and not plugged tires again for a $28,000 vehicle, they also lied to us about the vehicle being an accident where they clearly were the repair facility for the body damage. Don't be fooled by the almost five star rating that they have right now. I suggest that you review all of the reviews and don't skip the negatives. You will find that you also have a very bad taste in your mouth and I would be hopeful that you would move on to a dealership that's not just out to screw the company as they did with us. Final note, because there was an accident reported to Carfax when we sold the vehicle we lost a significant amount of money. Do you think Cox Chevrolet would ever be willing to help us out? Of course not. Bottom line is they lied to make the sale at top dollar and clearly provided us with erroneous accent information. When buying from Cox Chevrolet do yourself a favor, get the VIN of the vehicle and run your own Carfax and do not accept an AutoCheck. AutoCheck does not immediately report any accidents and it could be upwards of a year or more before they finally note an accident has occurred with a vehicle. We are professional people and would never in good conscious lie to somebody straight out as they did to us. Buyer beware is an understatement. And this one likely we be discussed with the local TV stations so they can report what has happened to us. All the proof is in the documentation that we have not only from the sale when we bought the vehicle from Cox but up to when we just sold the vehicle and lost out significantly. More

Ron Potts is as easy and comfortable to deal with as I have ever had. Also very knowledgeable about Corvettes. I would use him again and would recommend him t is as easy and comfortable to deal with as I have ever had. Also very knowledgeable about Corvettes. I would use him again and would recommend him to anyone. More

Smooth professional experience Joel has continued to meet and exceed expectations in every aspect of the buying experience. I will continue my business with Joel and cox!! Thanks a Joel has continued to meet and exceed expectations in every aspect of the buying experience. I will continue my business with Joel and cox!! Thanks again for a great deal. More

Awesome Service! Walked in ready to get a new car. Trent was right there and ready to help! Great customer service and very eager to help! A++ Walked in ready to get a new car. Trent was right there and ready to help! Great customer service and very eager to help! A++ More

Excellent experience! After searching for weeks for a 2018 Pathfonder, the Lord brought us to Cox and we are overjoyed! Within 24 hours we were driving away in our perfect After searching for weeks for a 2018 Pathfonder, the Lord brought us to Cox and we are overjoyed! Within 24 hours we were driving away in our perfect new family vehicle. The price, service and overall competency of Joel at Cox was top notch. We were become in so disheartened after having horrible experiences with surrounding Nissan dealers, Cox brought us exactly what we wanted at the price we wanted. Thank you Cox! More

Excellent, streamlined service! We received amazing service from Juan Palacios! I was amazed at how quickly we moved through the process to get our new car. We will definitely be bac We received amazing service from Juan Palacios! I was amazed at how quickly we moved through the process to get our new car. We will definitely be back for all of our future car purchases. Thank you Cox! More

Honest Ryan was a great salesman he did not hide anything very honest. Cox dealership does not hide anything from you they tell you upfront how much your ca Ryan was a great salesman he did not hide anything very honest. Cox dealership does not hide anything from you they tell you upfront how much your car will be everything included they look out for your budget great place to buy a car. More