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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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June 22, 2021

Matt Murdock in Service Department was great to work with. More

by NELSONDONALD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Murdock
June 19, 2021

According to the chart for checking transmission fluid found online (40 to 53 millimeters on a dipstick), the level was overfilled 1/2". I siphoned out some fluid out to get in the safe zone. More

by Joseph41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
June 18, 2021

This was much better than past experiences with previous ownership. They communicated better and told me what to expect. Still VERY VERY expensive, that should be the next thing they work on, lowering servi More

by LESLIEGRIESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Oil change was good but when my gf brought up the battery light it was brushed off. It came back on during our trip to Washington. I took a look and the aux cables and alt cables boly was stripped currently More

by KRISTIWALK8606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

I am never disappointed when I come here. Everyone here is so friendly and takes great care of their customers. I am glad I chose to come here and will continue to get my Jeep serviced here. More

by PGROATHOUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
June 11, 2021

Richer and all the stuff in the service department are way good to work with they answer the my questions and they do a outstanding job of working on my truck that is way I take it back to them all the ti More

by CFAGNANT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
June 11, 2021

Staff were friendly. Work was completed in a timely manner. Nothing more to say at this time. If you want a review then allow it to be a short one. More

by SCGRAHAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Missing my phone charger and a couple of personal items when the vehicle was returned - they weren’t high priced items so not worth dealing with the conversation or aggravation. More

by ADad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
June 11, 2021

Richard is the best! He’s always polite and so professional. Cowboy Dodge is lucky to have him. I would say he deserves a raise! :) More

by Karen.delbridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

The staff were really kind and helpful. They got my work done quickly and made the process really easy. They even took the time to really explain things and what else I might need. They were great! More

by HALEYESBZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt I think.
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