Cowboy Chrysler Dodge Jeep Ram - Service Center

Did a great job in a timely manner and my truck was nice and clean when I got it back. and clean when I got it back. More

Fast friendly and easy was in and out quickly all the work was done but seems pretty pricey for air filters So I just picked up the same quality ones for cheaper at an auto parts store. Also seemed a lit work was done but seems pretty pricey for air filters So I just picked up the same quality ones for cheaper at an auto parts store. Also seemed a little pricey to drain and refill differential More

The staff was informational. My Jeep is 2017 new to me. I like to keep up on the maintenance. You made it easy for me. I will be back. I like to keep up on the maintenance. You made it easy for me. I will be back. More

Good. I don’t have much to say so please don’t have a minimum amount of words or U won’t do this again minimum amount of words or U won’t do this again More

Friendly service staff. Customer waiting room chairs are uncomfortable. Overall oil change took 1 hour. Too long! uncomfortable. Overall oil change took 1 hour. Too long! More

I brought my 2017 ram in for an exhaust leak they found both driver and passenger side exhaust manifold had broken bolts. They replaced all bolts. I left the dealership and received a check engine light both driver and passenger side exhaust manifold had broken bolts. They replaced all bolts. I left the dealership and received a check engine light on and rattling noise in steering column. I stopped at another dealership in Grand Island Nebraska since I was traveling and they found the purge solenoid evap hose was disconnected. Connected it and cleared the check engine light. I still noticed the rattling in steering stopped in Brookville Pennsylvania and tech found cinch clamp on steering were it connects to gear box loose and tightened. Fixing the rattle. I contacted service manager for cowboy dodge and he informed me that all those issues couldn't have been from their mechanic. I've owned this vehicle since 2017 it has 69k miles on it and never once had these issues before I let them work on it. I also had to pay for the other issues to be resolved. I'm not very pleased. I have bought 2 new trucks from cowboy dodge in cheyenne wyoming and get all oil changes and maintenance done there. I also by my accessories from them. I'm very frustrated because I feel like I'm a good customer who keeps my business with them without the same loyalty in return. More

Matt Murdock in Service Department was great to work with. with. More

According to the chart for checking transmission fluid found online (40 to 53 millimeters on a dipstick), the level was overfilled 1/2". I siphoned out some fluid out to get in the safe zone. found online (40 to 53 millimeters on a dipstick), the level was overfilled 1/2". I siphoned out some fluid out to get in the safe zone. More

This was much better than past experiences with previous ownership. They communicated better and told me what to expect. Still VERY VERY expensive, that should be the next thing they work on, lowering servi ownership. They communicated better and told me what to expect. Still VERY VERY expensive, that should be the next thing they work on, lowering service prices. I felt I was treated well and the people seemed to care about what they were doing. I go 4 stars, because of expense and I am not sure any business can truly earn 5 stars. It would have to be so far far above and beyond it would be hard to achieve. 4 stars is a very very good rating in my book. More

Oil change was good but when my gf brought up the battery light it was brushed off. It came back on during our trip to Washington. I took a look and the aux cables and alt cables boly was stripped currently light it was brushed off. It came back on during our trip to Washington. I took a look and the aux cables and alt cables boly was stripped currently taped. Until we can get back to see if it will be fixed as it's been an issue from purchs More