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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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March 29, 2019

Door foam replacement I had a problem will air whistling through the doors like the window was cracked open. Being a 2017 vehicle, I was taken by surprise that they would b More

by Skeester924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil
March 28, 2019

Sub par service My 2018 jeep is on its 3rd appt for the same problem , check engine light we will see if it gets fixed the 3rd time round More

by Jcook
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
March 28, 2019

They took fine care of me I showed up for my appointment, my husband and I went home, my car was done when they said it was going to be, everything was perfect. More

by Cara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm terrible at names they were all in the service department
March 27, 2019

Service Took our truck in for transmission downshifting problems mark the service manager was great got it right in and was fix with in a hour and was very co More

by Jkilber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
March 27, 2019

Factory recall The Service Dept. at Cowboy Dodge has completed all of the service and necessary repairs on my 2014 Charger since I purchased it. Cecil, Richard and t More

by NX-01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil and Richard in the Service Dept.
March 26, 2019

Great service They're friendly and knowledgeable about there cars that they service. They are quick about getting you back in your car. If it takes longer they get More

by Chadfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil, Thomas Shultz
March 26, 2019

Very good experience! Your staff did a very good job, I was treated very professionally and will continue to utilize your service department and other services. Thank you. More

by JWDEMSHAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
March 16, 2019

Service Jeep I had an appointment to have my 2016 Jeep serviced and my Start Start System checked out. I was checked in quickly by Cecil and given a ride home by R More

by Ram5429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil
March 13, 2019

necessary repairs The service rep was helpful and polite. The work was necessary but more expensive than I expected. I understand the expense but that didn't help my More

by DIESELBLOOD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard orteaga
March 09, 2019

Consistent poor service 5 years Bought a brand new Ram 1500 - Limited edition, heated seats only work in summer. When vehicle gets below 40ish degrees the drivers seat doesn’t work. More

by Dissappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich in services and Mr Moore in managemy
Mar 22, 2019 -

Cowboy Chrysler Dodge Jeep Ram responded

We thank you for reaching out to us. The Customer Service Manager, Jon Castillo would like to speak with you about your experience at our dealership. He can be reached at 307-634-5887. We are sorry that this has been very frustrating for you, we would like to see if we can come to a resolution that you would like. Thank you again for your business.

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