Cowboy Chrysler Dodge Jeep Ram - Service Center
Cheyenne, WY
520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center
They did great on setting up an appointment for putting in a new radio and a driver's door window controller . When I went in the radio had to be reordered because the navigation disk would not eject and t in a new radio and a driver's door window controller . When I went in the radio had to be reordered because the navigation disk would not eject and they forgot to order the door window controller so they had to reschedule me. More
Dodge is a great Dealership and if I were to send anyone there I would tell them to visit Mike (Aloha) he goes above and beyond for his customers! there I would tell them to visit Mike (Aloha) he goes above and beyond for his customers! More
Called and scheduled an oil change, tire rotation, made appointment and all went smoothly, happy with service. Also happy everyone involved in the process to get my trucks serviced. appointment and all went smoothly, happy with service. Also happy everyone involved in the process to get my trucks serviced. More
Wonderful service visit as always. I am extremely pleased with Matt, thank you very much. He was very helpful and kept me up to speed on our service visit with Matt, thank you very much. He was very helpful and kept me up to speed on our service visit More
Cecil was very professional and quick to respond on the repairs and other questions we had concerning the time frame and status of our vehicle. Kept his word on calling me back the following day on a futur repairs and other questions we had concerning the time frame and status of our vehicle. Kept his word on calling me back the following day on a future repair. Thanks! More
After being quoted a price for oil change and tire rotation I was frustrated to learn there were hidden charges on top of that. I asked the service writer to explain what misc charges were and he said rotation I was frustrated to learn there were hidden charges on top of that. I asked the service writer to explain what misc charges were and he said it was to top off other fluids such as wiper fluid coolant etc. I checked the wiper fluid afterwards just to find out they just added water. I know this due to my history of being a mechanic. The fluid was a clear color with very light blue tint. Also I sat there for over an hour and a half when I had a scheduled appointment. I could have done both services in my driveway in 30 minutes without a lift or air tools. My time is precious and the service department took a lot of my time. So price and time at this dealership are very shady. More
Not too crazy about your new policy of not accepting checks. We should have been told when dropping off the vehicle of the new payment policy. Thanks to Richard Ortega our check was accepted. This may m checks. We should have been told when dropping off the vehicle of the new payment policy. Thanks to Richard Ortega our check was accepted. This may make us look else where to service/repair our vehicles. More
They were late getting me in on the appointment by 30 minutes for an oil change. They did apologized but I was scheduled for another appointment and I was late that. minutes for an oil change. They did apologized but I was scheduled for another appointment and I was late that. More
Service department took care of my truck and also was able to answer some questions I had about problems with the vehicle. Very friendly staff. able to answer some questions I had about problems with the vehicle. Very friendly staff. More
Great service. Keep you advised of work progress. Always friendly. Always easy to schedule an appointment within a day or two. Would highly recommend for your service. Always friendly. Always easy to schedule an appointment within a day or two. Would highly recommend for your service. More