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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.1
520 Reviews

520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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January 15, 2021

Always great customer service! Great attitudes and atmosphere! Thank you for the service and quotes! The service department is very efficient with time and we appreciate it! More

by Lexi Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

I've used other dealerships in the past and had to wait a week for an appointment and spend half my day in the waiting room. Cowboy made an appointment for me the next day and serviced my car quickly. More

by XXJILLROCKSXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Njos
January 15, 2021

I appreciated the timely service that was done one my truck. Basic oil service but, did not have to wait long at all. I plan to return for the next scheduled time. More

by BAR01MEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

Great people working here, super friendly and helpful. The service itself is both top notch and timely. I would definitely recommend this dealership service department. More

by Denghar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Richard is top notch. Always professional and courteous. Always calls and updates what is going on with vehicle and gives me an expected time of completion. More

by CHERYLWBA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

The good: they now wash the vehicle after a service, which is hugely appreciated. The not great: our jeep has only ever been serviced at cowboy dodge, their mechanics have been the only ones to touc More

by JOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew murdoch
January 12, 2021

Very much appreciated the help and professionalism of Cecil. The part and loaner car were ready when we got there. I was disappointed to see not all employees were wearing masks. More

by Mramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
January 12, 2021

Service on truck was goog. Traded for 2020 jeep.sales sraff was good. Need help with extras. Full size spare, jack and tools were missing and ordered. More

by JFENSTER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Keefe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harrison
January 08, 2021

Good experience overall, but the mechanic left oil handprints on the hood of my truck and there was grease on the driver side carpet when I picked up the vehicle. More

by OAKLEY15
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 07, 2021

Mark Moore and Richard Ortega were so incredibly helpful in addressing two issues from my prior service appointment. It’s really an improvement over the previous ownership. More

by NOEMAIL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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