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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.1
520 Reviews

520 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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January 26, 2021

I've known this guy for years they never let me down great bunch I bought all my vehicles from Cowboy Dodge last 30 years More

by Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 26, 2021

Service department was fine. Mark was very helpful and showed me the problem with my wheel and got a new one on order for me. My beef is with the sales department. I am a car guy, and I know I never hit More

by JASONAMMONS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Cowboy Chrysler Dodge Jeep Ram responded

Hi Jason, We understand that unexpected expenses can be quite frustrating. You are a very good customer to us, and we appreciate every time you come into the dealership. Your business is appreciated and we don't want to see you go anywhere else. If you could, would you mind reaching out to Jon, our Customer Relations Advocate? He would like to dive in a little bit more into this situation. His direct line is 307-426-5900. Thank you again!

January 25, 2021

Quick and friendly service! Communicated well with me before, during and after oil change/tire rotation and vehicle inspection. Smooth appointment process during these social distancing times. More

by ARR307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 21, 2021

The dealership had a friendly atmosphere and I was offered refreshments throughout the day. I would recommend cowboy dodge to anyone looking for a new vehicle. More

by Seabeewojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kinzor Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

My derive was great. Made an appointment with ease. Managed to get in and out in timely fashion. Overall it was a good experience at the shop. More

by JBITNER2403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

We use this service department exclusively for our Grand Cherokee. Cecil and Richard are fantastic service advisors and I trust what they say must be completed on our Jeep. More

by ELOOSEIVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 20, 2021

Everything was so great! Everyone was professional and they took care of us very well. We are glad to have these people helping us. Bye! More

by SSMCLEAN2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Njos, Cecil Hugie
January 19, 2021

With the help of Matt and Richard, I was able to get a oil change without an appointment. Fast and easy service, and it’s greatly appreciated. More

by CANDICE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Pollock
January 19, 2021

Our family has purchased multiple vehicles at Cowboy Dodge. We have always been treated like royalty. I would recommend these friendly and knowledgeable people to anyone. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
January 18, 2021

Service appointment was timely, all repairs explained and prices given. Staff friendly and considerate. A young man came out to assist, open doors etc. Very friendly and cheerful!! Matthew Murdock was GREAT! More

by NINALEWPIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Murdock- 5 stars!!, Cecil Hugie
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