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Cowboy Chrysler Dodge Jeep Ram - Service Center

Cheyenne, WY

4.3
524 Reviews

524 Reviews of Cowboy Chrysler Dodge Jeep Ram - Service Center

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June 02, 2021

Cecil kept me up to date on the progress. His efforts made it an excellent experience. All requested inspections and repairs were completed ahead of need completion date. Excellent communication throug More

by Joe G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cecil Hugie
May 31, 2021

Every time service is professional and pleasant. Thanks for caring about quality. The text updates are a good thing. Please keep on doing the cowboy way. More

by USERMIK7404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

The customer service was great. The service department did the maintenance I requested and changed my air filter. I wish though that I had asked for the customer wash. That would have been nice. More

by Xerxes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lexi Hock
May 28, 2021

A tech had a minor incident backing my pickup. Matt Murdock contacted my wife immediately and promised he’d take care of it. I spoke to him myself and he said they’d replace the bumper and brackets a More

by MMurrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Murdock.
May 21, 2021

Very pleased with this dealership. We were traveling cross country and broke down in Cheyenne Wy. And your dealership fixed our breakdown and got us going the next day. Great job and thanks to Cecil and More

by Seadawg110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
May 19, 2021

So friendly and helpful. I was stranded and in an entirely different state from my home. They were very efficient and fast and I was able to head home as planned with a fixed and working vehicle. Tha More

by manda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
May 19, 2021

I was treated very well. It went about 15 minutes longer than time given, but it was no issue. The service manger was friendly and explained the extra work needed and asked before doing anything. More

by LLOK21117
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
May 19, 2021

Great customer service, had issues in the past but incredible service now. Great response and they did a great job including picking me up and driving me home. More

by YBSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Harrison, Cecil Hugie
May 18, 2021

I would have given 5 stars, but my keys were lost. I had to wait for employees to find them. The cashier was slightly rude from beginning to end of the whole experience. Cecil and Richard were both very fri More

by DEE23KING84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecil Hugie
May 18, 2021

Went in to get my truck flashed for my brake controller they got me in same day but told me 45 mins and I waited over 1:45 minutes but other than that extremely happy with the service that's why I keep com More

by TECHJOE0947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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