Cowboy Chrysler Dodge Jeep Ram - Service Center

great service. they contacted us. to let us know it was time to serve the truck. you get busy and it's easy to forget little things like serving your vehicle they contacted us. to let us know it was time to serve the truck. you get busy and it's easy to forget little things like serving your vehicle More

This man is very knowledgeable and is nice as a human being that you will ever meet being that you will ever meet More

My wife and I were stranded south of Cheyene. We called and Richard recommended the best tow truck which arrived within 30 minutes. Once there, they shuttled us wherever we wanted, while diagnosi We called and Richard recommended the best tow truck which arrived within 30 minutes. Once there, they shuttled us wherever we wanted, while diagnosing our vehicle. After having lunch and window shopping we received a call with the solution. They lent us a new Dodge Ram and would have our vehicle done by 11:00 am the next day. Amazing! Very compassionate and concerned. Shout out to all involved, Casey, Richard and Christian. These things don't happen by accident. Somebody has done due diligence in training and it's noticeable. When I look to upgrade from my 2017 Ram, I'll definitely be looking your direction. Regards. Daniel More

My wife and I were on a vacation from Ohio in our Promaster camper van when our transmission started making ominous sounds in western Nebraska. We limped our vehicle to Cheyenne to Cowboy Dodge for a Promaster camper van when our transmission started making ominous sounds in western Nebraska. We limped our vehicle to Cheyenne to Cowboy Dodge for a diagnosis. Richard Ortega got us checked in and written up. He said it was going to take a while for the repair under warranty. We arranged a rental car to continue our vacation to Yellowstone. Richard and his team got our vehicle diagnosed and parts ordered very quickly. He stayed in contact with us via text and email to keep us up to date on their progress. Over the next four days while we were at Yellowstone, Cowboy Dodge service techs got our rig repaired and ready for us to pick up on our way home. This team went above and beyond the call of duty to help us out of a bad situation. The vehicle drove great on the way home (1300 miles). Richard even called after our first travel day home to make sure the vehicle was behaving normally. Our experience at Cowboy Dodge was exceptional! From the courtesy car driver that took us to pick up our rental car, to Josh at the reception area, and especially to Richard and the technician that repaired our vehicle we are eternally grateful. We recommend the service department at this dealership highly. More

Cecil was very kind and understanding and was able to get me diagnosed within the first few hours of the business day after I drop my car off previous night when I broke down on I-80 in the middle of Wyoming me diagnosed within the first few hours of the business day after I drop my car off previous night when I broke down on I-80 in the middle of Wyoming. He did everything he could to get my car fixed as soon as possible. Since it was going to be a few days oh, he got me a rental car to use while I waited. More

Completed the tasks professionally, and in a timely manner. Staff are knowledgeable and took the time to go over the tasks and findings. Dr Gleyn Bledsoe manner. Staff are knowledgeable and took the time to go over the tasks and findings. Dr Gleyn Bledsoe More

First oil change on our new Rebel, got home to Laramie, next morning looked under the truck to find a big oil leak under the truck, on our semi new, and FORMERLY clean, spot free floor!!!!!! Got underneath next morning looked under the truck to find a big oil leak under the truck, on our semi new, and FORMERLY clean, spot free floor!!!!!! Got underneath and found the oil drain plug was not tight, about a 1/4 turn loose. Don't worry, I tightened the plug and cleaned all the oil underneath that had sprayed everywhere on the drive home, but alas, the floor has it's first oil stain, and not of our doing!!!! You may not think this is a big deal, but if we had taken off on a cross country trip right after the oil change, we would be having a different conversation right now!!! More