Cowboy Chrysler Dodge Jeep Ram

New Ram truck! Loved my experience! Sales was amazing and truck and paperwork were ready to go. There was no haggling on price. Got the best deal right off the ba Loved my experience! Sales was amazing and truck and paperwork were ready to go. There was no haggling on price. Got the best deal right off the bat! I would recommend this to all my friends and family! More

NEW and IMPROVED customer service I am a local business owner in Cheyenne and have tried to deal with this dealership many times in the past trying to keep my business local and have h I am a local business owner in Cheyenne and have tried to deal with this dealership many times in the past trying to keep my business local and have had terrible experiences which had forced me to purchase elsewhere. I had left the dealership sometimes immediately after just meeting a salesperson. This time I gave it another chance and my experience was totally different. They worked diligently to locate the EXACT truck I wanted even after I changed my mind several times. They worked extremely hard to give me a proper trade in value. They were never pushy and were very aware of my time being so important and allowed me to contact them as I needed. They were very honest and up front. Just a great experience all together. I would definitely recommend that anyone that had bad experiences in the past give them another chance to show you that they have improved on some of their previous experiences. I am VERY happy with everyone I dealt with and am happy with my purchase !!! More

Visiting Cheyenne We went to Cheyenne for a family function and started having issues with our 2015 Ram. Called on Friday and e explained that we had to leave on Sunday We went to Cheyenne for a family function and started having issues with our 2015 Ram. Called on Friday and e explained that we had to leave on Sunday. They squeezed this in on Saturday morning and work with us to get a part from Colorado and get it installed by close of business on Saturday. Without their help we would have missed work. Excellent customer service. More

JUST DURING 2016 Took my older(but beautiful) Dodge Ram truck in for repair of $1800 parking lot body damage. Work was shoddy, interior screws not replaced, paint run Took my older(but beautiful) Dodge Ram truck in for repair of $1800 parking lot body damage. Work was shoddy, interior screws not replaced, paint runs, door doesn't fit correctly, etc. Then in August 2016 I took my 2016 Dodge Ram into Cowboys body shop for severe hail damage repair. It is now January 2017 and the work is not done even though I am constantly promised that my truck is next. In November 2016, I took my wife's 2015 Jeep Grand Cherokee (with 7000 miles on it) into Cowboy Dodge for a simple oil change which they performed. By the time I got home, 8 miles, there was no oil left in the motor as the service man didn't put the new oil filter on correctly. And I had a large puddle of oil under the Jeep on my garage floor. Also be advised, if you buy an oil change service contract when you buy your new or used vehicle, they will not honor it or even pro-rate it if you upgrade to Mobil 1 or anything but their company oil. More

Pushy and incompetent The sales persons are pushy, and extremely uneducated about the products they sell. The finance department is incompetent, uneducated and unwillin The sales persons are pushy, and extremely uneducated about the products they sell. The finance department is incompetent, uneducated and unwilling to research options for your purchase. `Dirty showroom, rude receptionist, pushy sales, dumb finance, and terribly over priced. GO, RUN.... don't go to Cowboy Dodge in Cheyenne. More

Matt Lockhart Matt put Laramie Honda in B. K. He almost did the same until Steve Marshall removed him. I can not believe he is here in Cheyenne. Matt put Laramie Honda in B. K. He almost did the same until Steve Marshall removed him. I can not believe he is here in Cheyenne. More

No help with simple dealer warranty work This dealerships is the most uncooperative I have ever been to. The asstistant service manager and the service manager were so unwilling to resolve pr This dealerships is the most uncooperative I have ever been to. The asstistant service manager and the service manager were so unwilling to resolve problems. More

Thumbs up for Cownoy Dodge ! I can't thank the Cowboy Dodge Team enough for the great experience I had purchasing my 2016 Jeep Rubicon Hard Rock. Sales Manager Matt Lockhart & Sal I can't thank the Cowboy Dodge Team enough for the great experience I had purchasing my 2016 Jeep Rubicon Hard Rock. Sales Manager Matt Lockhart & Sales Associate Rick Keefe demonstrated their professionalism and courtesy in every aspect of the sale transaction. This was a No-Bull, No-Hassle deal right from the jump. I told them what I wanted, and they delivered. Uncommon in this industry. Keep up the great work ! More

cowboy dodge honors their warranty 2x they honored warranty first time alignment issues 2nd time torn cv boot they could have easily said a stick or mud caused problems bless cowbo 2x they honored warranty first time alignment issues 2nd time torn cv boot they could have easily said a stick or mud caused problems bless cowboy dodge I'm so happy More

Awful body shop!! I hit a deer in my jeep and had it towed in to Cowboy Dodge thinking a dealer would do the best work. I was very wrong, not only did they have it five I hit a deer in my jeep and had it towed in to Cowboy Dodge thinking a dealer would do the best work. I was very wrong, not only did they have it five weeks the first time it was sent in but I was also lied to and the work done was terrible. After the first two weeks it was there I left several messages with several people and never received a call back once. I finally had to go in and make them bring someone out to talk to me. They hadn't done anything but let it sit in the parking lot. I had to call my insurance agent who had to call and argue with them about it. I had to make a drive to another state in a week and a half so they rushed through everything and left 10" runs in the paint and there were paint bubbles everywhere. The marker lights poked out of the grill almost a full inch. I had to have my husband help me pick it up after hours when they finally finished it and I had to take it back in the next day because so much was wrong with it. They agreed to take it back and redo it after I returned from my trip. I got it back covered in thick frost so I couldn't see the paint. The body shop manager said if I noticed anything to bring it back again. After I got it home and thawed out I saw they had more bubbles in the paint than they did before and it looks like they slammed and other cars door into mine and left huge gashes all down the door handle. This has to be the WORST place to have body work done. More