Cowboy Certified Pre-owned
Little Rock, AR
63 Reviews of Cowboy Certified Pre-owned
Dustin was great to work with! Excellent customer service and a hassle free process! I will certainly look to them again for future purchasing needs. and a hassle free process! I will certainly look to them again for future purchasing needs. More
I rated Landers excellent in every category. We made a deal on a Land Cruiser sight unseen based on a description given to me over the phone by Brent. I could tell from the outset that the guys at this de deal on a Land Cruiser sight unseen based on a description given to me over the phone by Brent. I could tell from the outset that the guys at this dealership were straight shooters; the Landers good name seems quite important to them and they fulfilled all expectations with a straightforward and simple transaction. I live in Dallas, Tx and flew into Little Rock to complete the transaction. Dustin picked me up from the airport which is a quick 15 minute drive from the dealership. The vehicle was exactly as described. Dustin efficiently completed the paperwork, we went to a nearby Bank of America branch to get a cashier's check. I gave him the check, he gave me the title and related paperwork. They put a drive away tag on the vehicle and away I went happily driving back to Texas. I've bought more than my share of vehicles through the years and realize how frustrating and anxious it can be; You're dealing with a large amount of money, the salespeople are often pushy, the "deal" is always changing, you always feel like you're at an information disadvantage, it's simply a disagreeable experience in most cases. That was absolutely not the case with the folks at Landers. My experience was worry free. There were no "surprises". The sense was one of "honest dealing" rather than a dealer trying to squeeze every last penny. And I got a fantastic deal. Overall I would definitely recommend Landers. They provided the exact style of service and care I desired- friendly with no drama and no gotcha's. Thanks again. More
This was our second experience with buying a vehicle at Landers in Benton with Dustin Curtis as our sales representative. He is honest, friendly, knowledgeable about the vehicles that he sells, and he goe Landers in Benton with Dustin Curtis as our sales representative. He is honest, friendly, knowledgeable about the vehicles that he sells, and he goes the tenth mile in working negotiations with financing and working with his manager to get us the best deal possible. He is thorough in his explaining operation of the vehicle and it's features and if something isn't right, both Dustin and Landers stand behind their sale. We were very satisfied and pleased on both occasions and would not hesitate to recommend anyone looking for a stress free relaxed buying experience - which you don't hear of very often with some dealers. Ask for Dustin and you will be treated with respect and fairness. More
Dustin was great to work with in purchasing my new car! I appreciated his patience with me in learning and dealing with all of the details necessary to complete the process. He was extremely attentive in I appreciated his patience with me in learning and dealing with all of the details necessary to complete the process. He was extremely attentive in that he immediately responded to my questions or concerns. It was also very helpful and convenient that he traveled to me with the cars to test drive and complete the transactions. Great experience! More
Sort of mislead regarding my trade in by manager of lot. Did not fill up gas tank after purchase which was a first. However, did provide a free car wash at razorback which was very nice. Dustin was wonderfu Did not fill up gas tank after purchase which was a first. However, did provide a free car wash at razorback which was very nice. Dustin was wonderful to work with. More
Dustin took the 'ugh' out of the drama of buying a car, from the initial meeting (just like family), not pushy but all the facts up front, and allowed us time to look on our own for our vehicle of i a car, from the initial meeting (just like family), not pushy but all the facts up front, and allowed us time to look on our own for our vehicle of interest. Dustin's follow-through with phone calls on his own time to keep us posted were exceptional, as we were competing for the same vehicle as another interested buyer. He made the paperwork as painless and as quick as possible - offered his help with matters such as transferring personal items from one vehicle to another, and provided a complete instruction of the operation of all of the knobs and electronic equipment that was included with our new vehicle for it's proper operation. Rating from us is Excellent - "Top of the Line Attention to Detail and a Friendly face for our entire experience. We were very impressed and will return again and ask for Dustin for any business transactions. More
I would recommend this place to anybody. Dustin Curtis is an amazing salesman, I could not have asked to work with a better group of people while in the process of buying a new car.. Honestly everyone of the an amazing salesman, I could not have asked to work with a better group of people while in the process of buying a new car.. Honestly everyone of the guys that work at this location are so so helpful and friendly!! But I would totally recommend anybody that is looking for a new or used vehicle to go to Landers Auto Sale and ask for Dustin Curtis!!! Dustin you are awesome!! More
After an exhausted car search we had almost given up hope. We were getting tired of the pressure salesmen and overpriced vehicles, when by chance we found the car listed on Auto Trader..so with nothing hope. We were getting tired of the pressure salesmen and overpriced vehicles, when by chance we found the car listed on Auto Trader..so with nothing to lose we stopped by. The staff was so polite and gave me space to look and make my own decisions. They politely answered any questions I had, and I felt they were very honest. We ended up choosing a different vehicle than the one we came in for, but through everything they were incredibly patient let me take my time to decide. I can't say enough good things about Phillip and Dustin. More
I have always been reluctant to go to a car dealership to look at cars because you hear horror stories about buyer's bad experiences. Many times, the salesman is too pushy, aggressive, and wants the buyer t look at cars because you hear horror stories about buyer's bad experiences. Many times, the salesman is too pushy, aggressive, and wants the buyer to make a fast decision. There is also the lengthy negotiation process where the salesman has to get approval from a manager every time the buyer makes an offer or counter offer. In some cases, the buyer leaves the dealership without an agreement, only to receive a call from the salesman one or two days later where the salesman is ready to accept the buyer's original offer. The process of buying a car can be lengthy and require a lot of patience. The buyer must also be willing to walk away empty handed to show the dealer what a great negotiator the buyer is. As bad as some of my past experiences have been and the stories I have read and/or heard, I had a very pleasant experience buying a car at Landers Auto Sales in Benton, AR. My salesman was Dustin Curtis, and he was very professional and never exerted any pressure to buy a car. Instead, he listened to my requirements and showed a BMW SUV, which met all of my demands. Initially, I did not think the SUV was sporty enough, but after Dustin explained all of the engine and suspension specifications along with the interior features, I decided to take a test drive. During the test drive, Dustin showed me how to use the Dynamic Traction Control and Rapid Hill Descent features. He also demonstrated how quick the vehicle accelerates to a comfortable cruising speed for the interstate, which is 80% of my driving time. After the test drive, Dustin allowed me to take the car to a trusted mechanic, who found the vehicle in perfect working condition. As far as the price, Dustin offered me the vehicle at a price very close to the value calculated by Kelley Blue Book. There was no game where Dustin and I traded offers and counter offers. He never said he had to talk to his manager as he handled the entire negotiation himself. I hope prospective buyers will read this review and contact Dustin at Landers Auto Sales for their auto buying needs. He is very courteous and professional. Dustin is very educated about the technical specs of all of the various automobiles including Bluetooth, entertainment features, and options for surviving slippery and unsafe driving conditions. Dustin will not pressure any buyers and will offer a fair price during the initial negotiation. Buyers will experience a pleasant and successful experience when choosing Dustin for their auto buying needs. More
Looked at cars with my fiancé, Salesperson was very knowledgeable and considerate of how indecisive we were, Told us a lot about financing and warranty options.. Once we decide what type and model we w knowledgeable and considerate of how indecisive we were, Told us a lot about financing and warranty options.. Once we decide what type and model we want we'll definitely be back to buy Thanks Dustin for all the info More