Covington Honda Nissan - Service Center

CRV service I use this dealership to perform all of my service on two Honda’s and they always treat me extremely well. They are friendly and keep me appraised on I use this dealership to perform all of my service on two Honda’s and they always treat me extremely well. They are friendly and keep me appraised on work being done on my vehicles More

Very Accommodating I showed up at the dealership only to find out that I had inadvertently made my appointment online at the wrong Covington Honda in a different state. I showed up at the dealership only to find out that I had inadvertently made my appointment online at the wrong Covington Honda in a different state. So much for paying attention to what you are doing. The service advisor, (unfortunately I did not get his name) was very accommodating and was able to work me in. The work was completed and I was on my way. Price for what I had done was good. A good experience and friendly service. More

Service Quick and friendly service. Informed me of need or wiper blades before installing. I arrived a little late due to traffic but car was taken in with Quick and friendly service. Informed me of need or wiper blades before installing. I arrived a little late due to traffic but car was taken in within 10 min of arrival. More

Air conditioning/ Tires This dealership went above and beyond, all my issues were handled professionally and timely. The service department took time to explain what they we This dealership went above and beyond, all my issues were handled professionally and timely. The service department took time to explain what they were doing and were able to discover other issues early so that I would not have to return at a later date. They even made arrangements to return my car due to not having transportation. Any time that I've have had any issues, Covington Honda handled the matter quickly and professionally. More

40000 MILE CHECK UP. VERY GOOD SERVICE. NATE GOOD MAN AND VERY HELPFUL. YOU CAN BE VERY PROUD OF NATE AND THE WHOLE SERVICE DEPT. WILL BE BACK FOR MY NEXT SERVICE. VERY GOOD SERVICE. NATE GOOD MAN AND VERY HELPFUL. YOU CAN BE VERY PROUD OF NATE AND THE WHOLE SERVICE DEPT. WILL BE BACK FOR MY NEXT SERVICE. More

Great service . the car was ready quicker than expected, i droped car off at 9 and called around 1030, my appointmentfor the car was scheduledfor 10!! . the car was ready quicker than expected, i droped car off at 9 and called around 1030, my appointmentfor the car was scheduledfor 10!! More

They went out of their way to fix my car. We own two pathfinders and will be having them serviced with you guys going forward. The service guys were nice and fixed the issue we were having. We own two pathfinders and will be having them serviced with you guys going forward. The service guys were nice and fixed the issue we were having. More

Service Always awesome service! Speedy service as always! I won’t go anywhere else! All of the staff are great to work with. Very pleasant atmosphere too! Always awesome service! Speedy service as always! I won’t go anywhere else! All of the staff are great to work with. Very pleasant atmosphere too! More

Consistent 5-star service! I've been dealing with Covington Honda for over thirty years with consistently top sales and service. I've "window-shopped" at other dealerships just I've been dealing with Covington Honda for over thirty years with consistently top sales and service. I've "window-shopped" at other dealerships just out of curiosity and none of them can compare with this one in sales or service. Whether I buy new or used vehicles at this dealership, I always get the best treatment. I've come to know the sales and service staff like family. Occasionally, I've needed emergency service and they go out of their way to make sure the job is done and that I am satisfied. More

Considerate staff I purchased a new vehicle in the fall on a rainy and cold day. When I returned home I noticed a small nick on the back passenger door. I called the I purchased a new vehicle in the fall on a rainy and cold day. When I returned home I noticed a small nick on the back passenger door. I called the dealership and they immediately agreed that they would fix the nick. Being a WV resident I had no particular reason to be in Covington and decided to have the repair completed at the first oil change. When I made the appointment for the first service call the service department agreed to correct the nick. They did make it less noticeable but it was determined that a body shop /collision center would be needed to make the repair seamless. A Covington body shop name was provided. However, shortly after I returned home I had a message from Jeff Thomas that he realized that it would be more convenient for me to take the car to a collision center near my home in WV and he provided me with a local collision center and direction on what to tell the collision center staff. I thought it very considerate of Jeff to take the time and trouble to make arrangements for a closer provider of service. All of my contact with the Covington Honda dealership has been positive. More