Covington Honda Nissan - Service Center
Covington, VA
161 Reviews of Covington Honda Nissan - Service Center
Exceptional service I needed an oil change before an unexpected trip. The service department stepped up and worked me in on a very short notice. Thanks for such great cus I needed an oil change before an unexpected trip. The service department stepped up and worked me in on a very short notice. Thanks for such great customer service. More
Fast friendly service I was extremely pleased with the service and the amount of time it took. The service was fast , friendly and courteous. I had a funeral to attend an I was extremely pleased with the service and the amount of time it took. The service was fast , friendly and courteous. I had a funeral to attend and the car was taken straight in and finished very quickly. More
Service and state inspection Great service no issues always professional ,,pick vehicle up at wife's work place and return to us. Saves us a lot of time taking to dealer Great service no issues always professional ,,pick vehicle up at wife's work place and return to us. Saves us a lot of time taking to dealer More
Very pleasant. The employees were very nice.and didn't take long for the service. A very nice atmosphere. Like the complimentary coffee. Magazines were nice to read The employees were very nice.and didn't take long for the service. A very nice atmosphere. Like the complimentary coffee. Magazines were nice to read while waiting. More
Car serice The service department was great. I had my car service. The service deptartment personnel, Jeff, was great when I checked my car in. There was no prob The service department was great. I had my car service. The service deptartment personnel, Jeff, was great when I checked my car in. There was no problem when I needed my car checked over and the oil changed. I also had the car check because the VSA light, the caution triangle, and check engine light came on. Then the service mechanic checked everything. When the car was finished, Nathaniel explained what was done to my car. The service personnel are always very friendly and polite when I come to get my car service. Thank you so much! Gail Weinsheimer More
Act of nature - everyone is safe but how to unlock seatbelts While traveling over a twisting, dark, mountain road at night we ran over a large tree limb. Although the airbags did not deploy the seatbelts locked While traveling over a twisting, dark, mountain road at night we ran over a large tree limb. Although the airbags did not deploy the seatbelts locked immediately. We were able to drive the car the rest of the way home. The service department was able to fit us in quickly and determined replacement parts needed (seatbelts, SRS unit) and within a few days we had our car back repaired. We were also loaned a vehicle to use while ours was being fixed. Did I mention the car was new with barely 1000 miles on it! We purchased our Honda Odyssey at Covington Honda Nissan and will continue to return there. Thanks! More
Great Service The Service and Parts departments worked with me on getting my car serviced quickly and at a better price than other dealerships in the area. The Service and Parts departments worked with me on getting my car serviced quickly and at a better price than other dealerships in the area. More
Professional, courteous, and quick Was in and out in a very expedient manner. Everyone I talked to was friendly and knowledgeable. Each time I've had my vehicle in for oil changes, it's Was in and out in a very expedient manner. Everyone I talked to was friendly and knowledgeable. Each time I've had my vehicle in for oil changes, it's always been an easy experience. This visit was to correct a Honda recall, and it was taken care of right away. More
Service Employees very courtesy (don't know their names), service fast and efficient. Reason I purchased a Honda is because I had heard they had the best ser Employees very courtesy (don't know their names), service fast and efficient. Reason I purchased a Honda is because I had heard they had the best service. They don't make me feel like I am a bother because I have a small problem with my car (which is what my former dealer did). More
Service I have always had my car serviced independently by my father. This was my first experience having it serviced through a dealership. I bought the car f I have always had my car serviced independently by my father. This was my first experience having it serviced through a dealership. I bought the car from here back in September and received exceptional customer service in sales. Yesterday in the service department I received the same exceptional service. The young man was very welcoming, polite and educated to make the process quick. He was also informative about the papers I received after service was completed. More